Audience
Businesses in Indonesia that handle customer inquiries through chat, including waste management and cleaning services, click-to-WhatsApp advertisers, logistics and courier companies, clinics, spas, salons, and gyms.
About KIRA.id
KIRA.id is an AI customer service platform for businesses in Indonesia that handle customer questions through chat. It brings WhatsApp, Instagram, Facebook Messenger, and website chat into a shared inbox, with Meta channels connected through official APIs. Businesses can ground the AI agent in website pages, FAQs, PDF and Office files, Google Docs, and Google Sheets. The agent answers from those sources and hands conversations to staff when it cannot answer or a customer needs help; teams can review handoff reasons, receive notifications, and take over conversations. Customers can book appointments in chat, with optional Google Calendar synchronization. KIRA.id also offers website chat widgets, shareable chat links, and QR codes. Businesses can test the AI on their own sources before paying. Paid plans are billed monthly based on AI replies delivered to customers, with no per-seat fee.
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Integrations
Company Information
KIRA.id
Founded: 2026
Indonesia
kira.id
Videos and Screen Captures
KIRA.id Sources workspace listing AI knowledge sources alongside an assistant chat panel.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
KIRA.id Frequently Asked Questions
Q: What kinds of users and organization types does KIRA.id work with?
KIRA.id works with these users and organization types: Small Business.
Q: What languages does KIRA.id support in their product?
KIRA.id supports these languages: Indonesian and English.
Q: What kind of support options does KIRA.id offer?
KIRA.id offers support via online.
Q: What other applications or services does KIRA.id integrate with?
KIRA.id integrates with: Facebook Messenger, Google Calendar, Google Docs, Google Sheets, Instagram, and WhatsApp.
Q: What type of training does KIRA.id provide?
KIRA.id provides training in the form of documentation and videos.
