Audience
Call centers and businesses seeking a solution to manage their operations with powerful telemarketing
About Mekashron Call Center
Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity. Increase call center agents' productivity by up to 220%. Connect calls automatically – no wasted time with unanswered calls. Track all your customer interactions in one place. Manage telemarketing campaigns. Broadcast marketing and service messages to your customers. Handle financial transactions – including credit cards and subscriptions. Call centers that run on paper are incredibly inefficient. On average, agents spend more than 50% of their time calling busy, unanswered or invalid numbers. In addition, agents tire and lose concentration when they are waiting for calls to be answered, reducing their productivity even more.
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Pricing
Starting Price:
$29 per month
Integrations
No integrations listed.
Company Information
Mekashron
Founded: 2006
www.mekashron.com
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Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online
Mekashron Call Center Frequently Asked Questions
Q: What kinds of users and organization types does Mekashron Call Center work with?
Mekashron Call Center works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Mekashron Call Center support in their product?
Mekashron Call Center supports these languages: English.
Q: What kind of support options does Mekashron Call Center offer?
Mekashron Call Center offers support via phone support and online.
Q: What type of training does Mekashron Call Center provide?
Mekashron Call Center provides training in the form of documentation and in person.
Q: How much does Mekashron Call Center cost?
Pricing for Mekashron Call Center starts at $29 per month.
Mekashron Call Center Product Features
Call Center
Call Scripting
Supported
Predictive Dialer
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
