Audience
Review management software for companies wanting to control their messages
About Milestone Reviews
Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.
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The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.
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Stratus Local
Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.
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LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices.
Programs available for businesses with 10 to 10,000 locations and agencies of all sizes.
Core Offering:
* Review Management
* Local Listings
* Local Social
* Distributed Reporting
* Performance Analytics
* Competitor Tracking
Distinctive Capabilities:
* Bulk listing management
* Review Sentiment
* Automated Workflows
* Generative AI Responses
* App & Software Reviews
* Language Workflows
* Auto Response
Learn more about LocalClarity
SO Connect
Get your local business found and chosen online. Control your business information on all platforms in one go. Manage and collect reviews to boost rankings! Instantly update business information on over 50 platforms - such as Google, TripAdvisor, Yelp & Facebook. Boost your star ratings and search ranking with more new reviews from satisfied visitors. Automatically collect email addresses, then stay in touch with appealing offers to keep them coming back. Collect your customers’ email addresses with WiFi login and stay in touch to keep them coming back. Gain access and insights from customers as they log into Wi-Fi. Send targeted and automated messages with offers and invitations. Build relationships that turn new visitors into regulars.
Learn more about SO Connect
Integrations
No integrations listed.
Company Information
MileStone Internet Marketing
Founded: 1998
United States
www.milestoneinternet.com/products/local-reviews/reviews
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Milestone Reviews Frequently Asked Questions
Q: What kinds of users and organization types does Milestone Reviews work with?
Milestone Reviews works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Milestone Reviews support in their product?
Milestone Reviews supports these languages: English.
Q: What kind of support options does Milestone Reviews offer?
Milestone Reviews offers support via phone support and online.
Q: What type of training does Milestone Reviews provide?
Milestone Reviews provides training in the form of documentation, live online, and webinars.
Milestone Reviews Product Features
Reputation Management
Response Management
Supported
Social Media Metrics
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Review Generation
Not Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
