Audience

Auto repair shops and tire stores looking for an automotive software package solution for their business needs

About Mitchell 1

Mitchell 1 is committed to helping your business reach the next level with the industry’s most complete line of information software tools – including Real Fixes – for your professional auto repair shop. With Mitchell 1 at your side, you’ll fix cars faster, streamline shop workflow, and launch effective marketing strategies to build your business. Our automotive software and services are designed to make every aspect of running your repair shop not just easier, but more efficient and profitable. Step up efficiency with the most complete motor vehicle repair information solutions in the industry, covering both the automotive and commercial vehicle (Class 4-8) market segments. Track and manage every aspect of your auto repair business, from estimate to the final invoice, to increase car count, revenue per repair order, and profitability.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews for Mitchell 1 Write a Review

Company Information

Mitchell 1
Founded: 1918
United States
www.mitchell1.com

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Product Details

Platforms Supported
Windows
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Mitchell 1 Frequently Asked Questions

Q: What kinds of users and organization types does Mitchell 1 work with?
Mitchell 1 works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Mitchell 1 support in their product?
Mitchell 1 supports these languages: English.
Q: What kind of support options does Mitchell 1 offer?
Mitchell 1 offers support via phone support and online.
Q: What other applications or services does Mitchell 1 integrate with?
Mitchell 1 integrates with: KUKUI, AutoLeap, Autoflow, Broadly, ProSpect, PartsTech, Repair Shop Solutions, Service-Intel, and Treadstock.
Q: What type of training does Mitchell 1 provide?
Mitchell 1 provides training in the form of documentation, live online, and webinars.
Q: Does Mitchell 1 offer a free trial?
Yes, Mitchell 1 offers a free trial.

Mitchell 1 Product Features

Auto Repair

Billing & Invoicing Supported
CRM Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
VIN Lookup Supported
Vehicle Tracking Supported
Work Order Management Supported
Digital Vehicle Inspections (DVI) Not Supported

Mitchell 1 Additional Categories

Mitchell 1 Verified User Reviews

Write a Review
  • A Mitchell 1 User
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Mitchell 1 review"

    5 out of 5 stars Posted 2025-03-21

    Pros: Workflow, Integrations with parts suppliers, not cloud based so it works without interruption. Online scheduling, text messaging, text to pay.

    Cons: Security setup could be better, need for multiple open windows, need for ongoing training.

    Overall: I have been a user for 20+ years. Support is always helpful and their CRM is great. Love it!

    Read More...
  • Jared R.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 1 out of 5 stars
    Features 2 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Mitchell 1 review"

    1 out of 5 stars Posted 2023-06-26

    Pros: Wiring diagrams and shop labor rates. There is nothing else good about this product or it's customer service.

    Cons: Hard to use and doesn't have accurate information. Found more information by using Google search.

    Overall: Horrible customer service as it took me over a week to talk to a manager. I would highly recommend using a different product then this one.

    Read More...
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