Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support

About Moneypenny

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

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Pricing

Starting Price:
$56 per month (20% off deal)
Pricing Details:
$56 per month (20% off deal for life)

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Moneypenny Write a Review

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/

Videos and Screen Captures

Moneypenny App

Moneypenny App

Moneypenny App Moneypenny Portal Moneypenny App Moneypenny App
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

Moneypenny Frequently Asked Questions

Q: What kinds of users and organization types does Moneypenny work with?
Moneypenny works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, and Startup.
Q: What languages does Moneypenny support in their product?
Moneypenny supports these languages: English and Spanish.
Q: What kind of support options does Moneypenny offer?
Moneypenny offers support via phone support and online.
Q: What other applications or services does Moneypenny integrate with?
Moneypenny integrates with: Zapier.
Q: What type of training does Moneypenny provide?
Moneypenny provides training in the form of documentation and videos.
Q: How much does Moneypenny cost?
Pricing for Moneypenny starts at $56 per month (20% off deal).
Q: What pricing for support is available for Moneypenny?
Moneypenny offers support included with purchase.
Q: What pricing for training is available for Moneypenny?
Moneypenny offers training included with purchase.

Moneypenny Product Features

Call Center

Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Outbound Call Center Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported
Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Database Not Supported
Manual Dialer Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Offline Form Supported
Proactive Chat Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Geo Targeting Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported

Moneypenny Verified User Reviews

Write a Review
  • A Moneypenny User
    Business owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Super easy AI call service"

    5 out of 5 stars Posted 2026-05-11

    Pros: How easy it is to get going. The staff do a lot to help you which is beneficial in the early days. I moved from a human answering service to this and was a bit sceptical but I am now sold and my customers are happy.

    Cons: Unsure yet - the pricing is a little confusing at first as they offer human overflow which is priced differently

    Overall: Great service for small business founders who have lots of people calling every day. It frees you up without the cost of either hiring a person or using a human answering service. My previous service charged twice what I now pay Moneypenny for AI.

    Read More...
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