Audience
Businesses of all sizes
About Monster VoIP
Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.
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Pricing
Starting Price:
$27 /month
Pricing Details:
Volume Tiered Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Monster VoIP
Founded: 2012
United States
www.monstervoip.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Monster VoIP Frequently Asked Questions
Q: What kinds of users and organization types does Monster VoIP work with?
Monster VoIP works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does Monster VoIP support in their product?
Monster VoIP supports these languages: English, French, and Spanish.
Q: What kind of support options does Monster VoIP offer?
Monster VoIP offers support via 24/7 live support and online.
Q: What other applications or services does Monster VoIP integrate with?
Monster VoIP integrates with: HubSpot CRM, HubSpot Customer Platform, Redtail CRM, Salesforce, and Zoho CRM.
Q: Does Monster VoIP have a mobile app?
Yes, Monster VoIP has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Monster VoIP provide?
Monster VoIP provides training in the form of documentation, live online, webinars, and in person.
Q: Does Monster VoIP offer a free trial?
Yes, Monster VoIP offers a free trial.
Q: How much does Monster VoIP cost?
Pricing for Monster VoIP starts at $27 /month.
Q: What pricing for support is available for Monster VoIP?
Monster VoIP offers support included with purchase.
Q: What pricing for training is available for Monster VoIP?
Monster VoIP offers training included with purchase.
Monster VoIP Product Features
Business Phone Systems
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Business VoIP
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center
Call Logging
Supported
Call Recording
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Call Recording
Distributed Call Recording
Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Supported
Scheduled Recording
Supported
Screen Activity Recording
Supported
Archiving
Not Supported
Call Sharing
Not Supported
Event Triggered Recording
Not Supported
Video Call Recording
Not Supported
Cloud Communication Platform
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
Cloud PBX
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
IVR
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Phone Key Input
Supported
Voice Customization
Supported
Voice Mail
Supported
Multiple Scripts
Not Supported
Survey Management
Not Supported
Text to Speech
Not Supported
Telephony
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Telemarketing Management
Supported
VoIP
Supported
Voice & Data Integration
Supported
Auto-Dialer
Not Supported
Predictive Dialer
Not Supported
Unified Communications
Audio / Video Conferencing
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
Calendar Management
Not Supported
Monster VoIP Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Friendly Customer Service" 5 out of 5 stars Posted 2020-09-12
Pros: Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch.
Cons: I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.
Overall: Overall, definitely the most personal experience I've had working with a VoIP company. I'm actively trying to figure out how to join their partner program.
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