Audience
Municipalities, Service Bureaus, Property Managers
About MultiBilling
MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.
Other Popular Alternatives & Related Software
Skybill Utility Billing
We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software.
Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.
Learn more about Skybill Utility Billing
Alliance Windows Suite
Welcome to a customer information system designed for the management of utility billing, accounts receivables, and meters. Streamline utility billing software/procedures including initial customer setup, meter reading entry or interface, editing, and bill printing. Improve the task of managing customer receivables and payments. Information is furnished that assists in cash flow forecasting, delinquent account management, and financial reporting. Maintain meter inventory and monitor meter information with efficiency. This application tracks individual meter data, meter test records, and historical information. Manage customer service orders with full integration to your customer information system (CIS). Ease the task of service dispatch, departmental collaboration and customer relations with real-time service order information. Oversee customer service delivery and maintain facilities within a centralized management tool.
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Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
Learn more about Diversified Billing
EDAMS Billing & Customer Information
EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.
Learn more about EDAMS Billing & Customer Information
Integrations
API:
Yes, MultiBilling offers API access
No integrations listed.
Company Information
MuniBilling
Founded: 2007
United States
www.multibilling.com
Videos and Screen Captures
MultiBilling home dashboard showing revenue, unit count, occupancy and collection gauges, and trend charts.
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
MultiBilling Frequently Asked Questions
Q: What kinds of users and organization types does MultiBilling work with?
MultiBilling works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does MultiBilling support in their product?
MultiBilling supports these languages: English.
Q: What kind of support options does MultiBilling offer?
MultiBilling offers support via phone support, 24/7 live support, and online.
Q: Does MultiBilling have an API?
Yes, MultiBilling has an API.
Q: Does MultiBilling have a mobile app?
Yes, MultiBilling has a mobile app for Android and iPhone.
Q: What type of training does MultiBilling provide?
MultiBilling provides training in the form of documentation, live online, webinars, in person, and videos.
