Audience

Code Enforcement solution for municipalities

About Municity

Municity® is the only code enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety.

Municity is a cloud-based solution that provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With it, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes.

It is part of the ICC Community Development suite of innovative, easy-to-use digital solutions to increase efficiency and provide faster access to information. With these solutions, all your needed information is always accessible, accurate, and in one place. Instantly. Digitally. Conveniently.

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Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews for Municity Write a Review

Company Information

ICC Community Development
Rochester, NY
icc-cds.com/municity/

Videos and Screen Captures

Municity Overview from Website

Municity Overview from Website

Municity Overview from Website Choose the Municity version that's right for you Municity Integrations Municity Implementation & Support
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Product Details

Platforms Supported
Cloud
Support
Online

Municity Frequently Asked Questions

Q: What kinds of users and organization types does Municity work with?
Municity works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Municity support in their product?
Municity supports these languages: English.
Q: What kind of support options does Municity offer?
Municity offers support via online.

Municity Product Features

Code Enforcement

Document Management Supported
GIS Supported
Case Management Not Supported
Code Maintenance Not Supported
Fee Maintenance Not Supported
Inspection Management Not Supported
Letter Generation Not Supported
Photo Management Not Supported
Planning & Zoning Not Supported
Violation History Not Supported
Weed Abatement Control Not Supported

Municipal

Permit Issuance Not Supported
Utility Billing Not Supported
Planning & Zoning Not Supported
Parking Management Not Supported
Code Enforcement Not Supported
License Issuance Not Supported
Taxation & Assessment Not Supported
Fund Accounting Not Supported
Work Order Management Not Supported
Inventory Management Not Supported
Property Database Not Supported
Animal Licensing Not Supported

Permit

Automated Routing Not Supported
Building Permits Not Supported
Business License Not Supported
Code Enforcement Not Supported
Customer Portal Not Supported
Expiration Date Tracking Not Supported
Inspection Management Not Supported
Mobile Access Not Supported
Online Applications Not Supported
Online Payments Not Supported
Parking Permits Not Supported
Renewal Management Not Supported

Municity Verified User Reviews

Write a Review
  • A Municity User
    Trustee
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Terrible company"

    1 out of 5 stars Posted 2023-01-24

    Pros: Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.

    Cons: Nothing. They used to be O.K. but now they are terrible.

    Overall: Terrible company. There is no support whatsoever since the company got sold last year. No phone support and e mail support takes a week to give you an answer that does not address your concerns.

    Read More...
  • Mark C.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Ease 2 out of 5 stars
    Features 2 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Zero Support"

    1 out of 5 stars Posted 2023-01-17

    Pros: Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

    Cons: Absolutely do not buy this software!!! There is no support!!!

    Overall: DON'T BUY this software if you want to have a functioning office! I've emailed I've called and nothing!!!

    Read More...
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