Audience

Aesthetic and Medi-Aesthetic Practices, Cosmetic / Plastic Surgeries, Clinics, Spas, Physiotherapists, Wellness Centres, Travel Clinics, Salons

About Pabau

Pabau is an all-in-one clinic software that has been designed for Clinics, Spa's, and Salons, and helps these businesses to save time and enable growth.

Our powerful and extensive list of features allow you to craft the perfect experience for your clients, to ensure they leave happy and ready to re-book.

Thousands of clinics currently use our system to supercharge their business.

Electronic Medical Records, Calendars, Payment systems, Online bookings, Automated pre-care / after-care, Before-and-after systems, email / SMS reminders, and much more.

Pricing

Pricing Details:
Pricing depends on the number of users required. Contact for more information.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Pabau offers API access

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

Pabau
Founded: 2012
United Kingdom
www.pabau.com

Videos and Screen Captures

Calendar view

Calendar view

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Pabau Frequently Asked Questions

Q: What kinds of users and organization types does Pabau work with?
Pabau works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Pabau support in their product?
Pabau supports these languages: English.
Q: What kind of support options does Pabau offer?
Pabau offers support via phone support and online.
Q: What other applications or services does Pabau integrate with?
Pabau integrates with: Doctolib, GoCardless, Google Calendar, Google Tag Manager, Mailchimp, Ometria, Stripe, Xero, Zapier, and Zavis.
Q: Does Pabau have an API?
Yes, Pabau has an API.
Q: Does Pabau have a mobile app?
Yes, Pabau has a mobile app for iPad and iPhone.
Q: What type of training does Pabau provide?
Pabau provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Pabau offer a free trial?
Yes, Pabau offers a free trial.
Q: What pricing for support is available for Pabau?
Pabau offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Pabau?
Pabau offers training included with purchase and additional fee / premium available.

Pabau Product Features

Healthcare CRM

Medical History Records Not Supported
Patient Management Not Supported
Audience Targeting Not Supported
Patient Communications Not Supported
Marketing Automation Not Supported
Campaign Management Not Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Medical Practice Management

EMR / EHR Supported
HIPAA Compliant Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported
Claims Management Not Supported
E-Prescribing Not Supported
Insurance Eligibility Verification Not Supported

Medical Spa

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Pabau Verified User Reviews

Write a Review
  • A Pabau CRM User
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Support is lacking"

    1 out of 5 stars Posted 2023-09-24

    Pros: A lot of great features that you need for a medspa like online booking, stripe integration, calendar, before and after photos etc.

    Cons: The support is lacking. There’s so many technical errors and I can’t get ahold of them live. It’s all back and forth email that doesn’t fix anything.

    Overall: I don’t know how the UK is but I can tell you that they are really lacking support for US users. I love all the features but ever since they move to a newer version everything is not working smoothly. I am seeing so many technical errors and I can’t even talk to a person. I have to email back and forth not getting any solution from them. I have to figure out everything myself. I just want to cry with business being so busy and now I have to worry about this. I don’t even know where to start but there’s 100 things that’s now working right. So embarrassing for the clients. Email is not working. Invoice is not working. Services is not working properly. To name e few! I was content and happy with Pabau classic and Pabau 2 looks pretty good but there’s just too many things not working right.

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