Audience
Automotive dealerships and service centers in need of a tool to automate call handling, lead qualification, appointment booking, and customer communication with an always-on AI voice agent
About Pam
Pam is an AI voice and customer experience platform tailored for car dealerships that handles inbound and outbound calls 24/7 to book appointments, answer general questions, qualify sales leads, and follow up, freeing staff from routine call handling. It functions as a “live receptionist” by responding to everyday inquiries (e.g., hours, location), doing intelligent routing or warm transfers, and integrating with dealer systems to log conversations. Pam’s AI scheduler lets it book service appointments in real time based on shop availability, map customer issues to proper operation codes, and send confirmation texts to reduce no-shows. On the sales side, Pam can share vehicle inventory, respond to features/option queries, and schedule test drives directly from leads. The platform surface (Pam Console) provides visibility into unresolved calls, drop-offs, alerts, text logs, and revenue analytics from sales and service.
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Integrations
Company Information
Pam
Founded: 2023
United States
www.pamhq.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
24/7 Live Support
Online
Pam Frequently Asked Questions
Q: What kinds of users and organization types does Pam work with?
Pam works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Pam support in their product?
Pam supports these languages: English.
Q: What kind of support options does Pam offer?
Pam offers support via 24/7 live support and online.
Q: What other applications or services does Pam integrate with?
Pam integrates with: Tekion, XRM, CDK Global, REDCap, Dealer-FX, and Xtime.
Q: What type of training does Pam provide?
Pam provides training in the form of documentation and videos.
