Audience

Distributors and companies of all sizes

About Prism Visual Software

Automate your Route Sales, DSD, and Equipment Service Operations with Prism's End-to-End Route Accounting Software Platform. Streamline your distribution with the all-in-one desktop, web, and mobile software platform that increases sales and drives efficiency across all your day-to-day operations. Prism's mobile solution for route sales managers provides vital tools for faster and more accurate sales and deliveries. It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.

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Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5
More Reviews for Prism Visual Software Write a Review

Company Information

Prism Visual Software
Founded: 1993
United States
www.prismvs.com

Videos and Screen Captures

Prism Visual Software Screenshot 1
Prism Visual Software Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support

Prism Visual Software Frequently Asked Questions

Q: What kinds of users and organization types does Prism Visual Software work with?
Prism Visual Software works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Prism Visual Software support in their product?
Prism Visual Software supports these languages: English.
Q: What kind of support options does Prism Visual Software offer?
Prism Visual Software offers support via phone support and 24/7 live support.
Q: Does Prism Visual Software have a mobile app?
Yes, Prism Visual Software has a mobile app for Android.
Q: What type of training does Prism Visual Software provide?
Prism Visual Software provides training in the form of documentation, live online, webinars, and in person.

Prism Visual Software Product Features

Distribution

Order Management Not Supported
Returns Management Not Supported
Purchasing Not Supported
Sales Forecasting Not Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Warehouse Management Not Supported
Shipping Management Not Supported
Barcoding / RFID Not Supported

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Inventory Management

Forecasting Not Supported
Inventory Optimization Not Supported
Supplier Management Not Supported
Kitting Not Supported
Product Identification Not Supported
Reorder Management Not Supported
Warehouse Management Not Supported
Barcoding / RFID Not Supported
Reporting/Analytics Not Supported
Multi-Channel Management Not Supported
Retail Inventory Management Not Supported
Alerts/Notifications Not Supported
Mobile Access Not Supported
Manufacturing Inventory Management Not Supported

Route Planning

Performance Metrics Not Supported
Territory Management Not Supported
Driver Management Not Supported
GPS Tracking Not Supported
Emergency Dispatch Not Supported
Capacity Planning Not Supported
Route Costing Not Supported
Drag & Drop Scheduling Not Supported

Service Dispatch

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported

Prism Visual Software Additional Categories

Prism Visual Software Verified User Reviews

Write a Review
  • Kenneth B.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design 2 out of 5 stars
    Ease 2 out of 5 stars
    Features 3 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Buyer Beware"

    1 out of 5 stars Posted 2023-12-30

    Pros: Overall route and service software works well. Logging into a remote desktop was not ideal. The original owners really cared about their clients.

    Cons: Company is a mess, service is terrible, billing is terrible. Overall the culture of the company is really hard to deal with.

    Overall: Do NOT sign up with this company! One of the worst business experiences that our company has ever dealt with in the 36 years we have in business. Customer service is non-existent, when you need something fixed it always comes with a cost...even when it is a coding or software issue. Their culture focuses on blaming customers for problems rather than coaching and supporting their clients through issues. If you care considering their services, I highly recommend that you keep looking for another provider.

    Read More...
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