Audience
Chat and Collaboration platform for companies
About Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.
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Pricing
Starting Price:
$4/month/user
Pricing Details:
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Rake
United States
www.rake.ai/
Videos and Screen Captures
Conversation channels
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
Rake Frequently Asked Questions
Q: What kinds of users and organization types does Rake work with?
Rake works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Rake support in their product?
Rake supports these languages: English.
Q: What kind of support options does Rake offer?
Rake offers support via phone support and online.
Q: What other applications or services does Rake integrate with?
Rake integrates with: Facebook, NiCE CXone Mpower, Stackreaction, Twilio, WhatsApp, and Zapier.
Q: Does Rake have an API?
Yes, Rake has an API.
Q: Does Rake have a mobile app?
Yes, Rake has a mobile app for iPad, Android, and iPhone.
Q: What type of training does Rake provide?
Rake provides training in the form of documentation, live online, and videos.
Q: Does Rake offer a free trial?
Yes, Rake offers a free trial.
Q: How much does Rake cost?
Pricing for Rake starts at $4/month/user.
Q: What pricing for support is available for Rake?
Rake offers support included with purchase.
Q: What pricing for training is available for Rake?
Rake offers training included with purchase.
Rake Product Features
Collaboration
Chat / Messaging
Supported
Contact Management
Supported
Task Management
Supported
Brainstorming
Not Supported
Calendar Management
Not Supported
Content Management
Not Supported
Document Management
Not Supported
Project Management
Not Supported
Real Time Editing
Not Supported
Version Control
Not Supported
Video Conferencing
Not Supported
Customer Communications Management
Chat / Messaging
Supported
Multi-Channel Communications
Supported
Batch Communications
Not Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Internal Communications
Chat/Messaging
Supported
App Integration
Not Supported
Blogs
Not Supported
Email Management
Not Supported
Employee Directory
Not Supported
Event Calendar
Not Supported
Newsletter Management
Not Supported
Photo Gallery
Not Supported
Social Sharing
Not Supported
Survey Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
Knowledge Management
Collaboration
Supported
Content Management
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
Task Management
Collaboration
Supported
Mobile Access
Supported
Progress Tracking
Supported
Reporting/Analytics
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Create Subtasks
Not Supported
Gamification
Not Supported
Gantt Charts
Not Supported
Percent-Complete Tracking
Not Supported
Recurring Tasks
Not Supported
Spreadsheet View
Not Supported
Time Tracking
Not Supported
To-Do List View
Not Supported
Team Chat
End-to-End Encryption (E2EE)
Supported
File Sharing
Supported
Groups / Channels
Supported
Search / Filter
Supported
Stickers / GIFs
Supported
Payments
Not Supported
Self-Destructing Messages
Not Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
