Audience
Enterprises and companies in need of a platform to manage the entire life-cycle of their returns
About ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Our connected suite of software-enabled returns management solutions guides products seamlessly from the point of return all the way to their successful resale.
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Return Prime
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.
The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
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Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers.
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Pricing
Pricing Details:
Contact Us for More Details
Company Information
ReverseLogix
Founded: 2014
United States
www.reverselogix.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online
ReverseLogix Frequently Asked Questions
Q: What kinds of users and organization types does ReverseLogix work with?
ReverseLogix works with these users and organization types: Mid Size Business and Enterprise.
Q: What languages does ReverseLogix support in their product?
ReverseLogix supports these languages: Czech, Dutch, English, French, German, Italian, Latin, Norwegian, Polish, and Swedish.
Q: What kind of support options does ReverseLogix offer?
ReverseLogix offers support via 24/7 live support and online.
Q: What other applications or services does ReverseLogix integrate with?
ReverseLogix integrates with: Blue Yonder Warehouse Management System, FedEx Ship Manager, Magento, Manhattan SCALE, NetSuite, Oracle Cloud Infrastructure, Pandium, Salesforce, SAP Commerce Cloud, Shopify, and WooCommerce.
Q: Does ReverseLogix have an API?
Yes, ReverseLogix has an API.
Q: What type of training does ReverseLogix provide?
ReverseLogix provides training in the form of documentation, live online, webinars, in person, and videos.
Q: What pricing for support is available for ReverseLogix?
ReverseLogix offers support included with purchase.
ReverseLogix Product Features
Customer Satisfaction
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Supported
360 Degree Feedback
Not Supported
Feedback Collection
Not Supported
Survey Management
Not Supported
Returns Management
3PL / ERP Integration
Supported
Automated Exchanges
Supported
Branded Experience
Supported
Custom Return Policy
Supported
Inventory Management
Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
