• A Slack User
    Solution Architect ( IT )
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Contact to Team using slack"

    4 out of 5 stars Posted 2020-08-29

    Pros: Brings the team to start the conversation.
    Message and collaboration.
    Custom channel to integrate with plugins.
    Mobile app.

    Cons: No, team conference settings. Rest if the things are good.

    Overall: Overall Slack is a good app which helps to communicate with your team. The mobile app is excellent.

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  • A Slack User
    IT & Research Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Install and believe, the best communication platform"

    5 out of 5 stars Posted 2020-08-25

    Pros: You can extend its efficiency by using its huge integration. You easily communicate with the internal team with slack. It makes everything easy and helps to collaborate with every member. Cross-platform app.

    Cons: Not a single con ever experienced. It's a perfect tool.

    Overall: We spend many hours daily on this platform. We use slack to solve the limitations of our internal communication. Slack gives us the power to enhance its productivity using many integrations. The app is very polished and gives us the best communication spot.

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  • A Slack User
    Data analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Modern team communication platform"

    5 out of 5 stars Edited 2020-08-20

    Pros: Here are the things I liked about Slack.
    #1- Modern user interface.
    #2- Mobile application support. Helps to stay collaborated right from mobile phones.
    #3- Hundreds of tool integrations available.
    #4- Custom channel designing.
    #5- Easy File sharing option.

    Cons: No cons. Overall it's an outstanding tool.

    Overall: Slack is the leading team communication platform. Overall I use slack to remove the communication gap when working remotely. It also helps me simplify my task management using its wide support of tools integrations. It's my favorite and I highly recommend slack for your team communication.

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  • A Slack User
    Senior Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A great tool for team communication and collaboration"

    5 out of 5 stars Posted 2020-08-19

    Pros: Highly customizable
    Team messaging with multiple channels
    Notifications
    Integrates easily with a lot of tools
    Available on multiple devices

    Cons: High price compared to alternatives
    Needs better video call quality

    Overall: Slack is a powerful messaging tool which provides a lot of collaboration features and even integrates with a lot of productivity apps making it a great choice. It really makes team work efficient.

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  • A Slack User
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Handy team communication tool"

    5 out of 5 stars Posted 2020-08-14

    Pros: It's very easy to use. It offers instant communication for our teams. It supports hundreds of app integrations to enhance its usage. The mobile application is great.

    Cons: It worked great for me. Nothing to share about cons.

    Overall: Slack is a very handy tool for business. It offers powerful communication for the internal team. It can also integrate with other tools. I highly recommend this tool.

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  • A Slack User
    ERP Consultant
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very productive with customer to clients communication"

    5 out of 5 stars Posted 2020-07-22

    Pros: Easy to communicate with customer for the clients.
    Most convenient with team collaboration for project management.
    Messaging is just instant.

    Cons: Reliable with team collaboration and user friendly software.

    Overall: Excellent with effective project collaboration especially for the team members.
    More brilliant user interface.
    Easy to use and reliable with task management.

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    1 user found this review helpful.
  • A Slack User
    Accountant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Most convenient software with instant messaging"

    5 out of 5 stars Posted 2020-07-18

    Pros: Friendly with chats using bots.
    It easy it install and deploy.
    Reliable with instant messaging.
    Nice chat groups.

    Cons: Reliable with instant messaging and it's user friendly.

    Overall: Reliable with chats and user friendly.
    Easy to create groups and channels.
    Great customer support.
    Perfect with integration with so many apps.

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  • Ramesh S.
    Senior Technical Support
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Fills Team Communication Gap"

    5 out of 5 stars Edited 2020-06-29

    Pros: #1- Slack gives you the best platforms to communicate with teams.
    #2- It gives integration with Salesforce and others.
    #3- You can customize notification, which helps you focus on work.
    #4- Also available on the mobile version.

    Cons: #1- Slack free version has very limited integration options.

    Overall: Slack is a very handy platform to get connected with the management team. We are very much impressed with its features. It fills our communication gap when working remotely.

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  • A Slack User
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Perfect for small businesses "

    5 out of 5 stars Posted 2020-06-24

    Pros: Easy to use
    User friendly
    Integrates with Windows 10 very well
    Free plan is really free you just lose messages
    No advertisements on the program

    Cons: They lock your messages on the free plan if don’t pay for the subscription.
    Constant updates interrupts work flow at times

    Overall: Great free instant message system for small to medium size companies and the free plan is not very limiting

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  • A Slack User
    Business Analyst
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Slack - Review"

    5 out of 5 stars Posted 2020-06-19

    Pros: (+) The interface is very good and fast in terms of message delivery.
    (+) Codes, files can be easily shared across teams
    (+) Notification post receiving messages is good.
    (+) Calling options are good, quality is decent.
    (+) Teams can interact easily.

    Cons: (-) A bit expensive compared to its competitors
    (-) In cases of pasting large code pieces, the application hangs.
    (-) Support can be better.
    (-) Search in chat can be better.

    Overall: I have tried the free trial of slack recently, the application is pretty decent and the interface is very attractive. It has the calling options Supports both voice and video calling. File sharing in slack is good. On an overall level, the application is cool. Slack is a definite recommendation for companies of large size.

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  • Spencer B.
    CFO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Very User Friendly"

    4 out of 5 stars Posted 2020-06-19

    Pros: We rolled out Slack a while ago and I was resistant at first, but as I began to use it, I realized how useful it was. It is very easy to use and I like the ability to call through Slack.

    Cons: I thought the use of too many channels made it difficult to keep track of all the different posts happening.

    Overall: I would recommend Slack to anyone looking at using an internal communication tool. It was particularly useful during quarantine time.

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  • A Slack User
    Researcher
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 20,000 or More
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 2 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 6 out of 10

    "Still among the best in the space"

    4 out of 5 stars Edited 2020-06-01

    Pros: I've used Slack as a student, as a researcher, and as an employee of Fortune 500 companies. The teams I've been on like using Slack's workplaces over other options for messaging like Facebook groups or email, because Slack provides a central repository for organizational knowledge. The ability to search and reference guidelines from months ago is a huge help, and the analytics about user activity week by week helps us measure team engagement. There are many plugins and extensions (not sure if that's the right term here, but you get the idea) that integrate with Slack and make it more effective productivity wise, but it's also easy to waste time playing with Slack emoji reactions like :party_parrot: and Giphy.

    Cons: Slack is a bit expensive. Even if you're a student org, the pricing is not friendly, and definitely not scalable. And with the free version you'll quickly hit a message limit of a few thousand messages (implementing Slack etiquette like telling people to post longer messages instead of many separate one line messages in a row helps, but it goes against instinct). Once that limit is hit, your org loses the ability to look up older messages and files, and that kinda defeats the purpose of Slack.

    Overall: Slack's pretty robust, offering centralized messaging for organizations, video and voice calls, file sharing, and even calendar notifications via Slackbots that can be installed. But the pricing is horrible for smaller organizations, and its standalone app sometimes feels like it uses more CPU and memory than the webapp in a browser.

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  • Alize L.
    Community and Culture Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Keeps company communication running smoothly!"

    5 out of 5 stars Posted 2020-05-29

    Pros: Slack's simple interface and concept is easy to navigate and customize. A huge part of our team culture and communication is based in Slack. Thanks to Slack, we've been able to keep business running smoothly through COVID-19 and keep updates transparent and available for everyone.

    Cons: Sometimes calls drop or lag. This is infrequent though and otherwise, we've had no major issues with Slack!

    Overall: I would highly recommend Slack to any business interested in trying it out. So many helpful integrations are available that can maximize efficiency and productivity. It's a great and simple way for teams and individuals to communicate!

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  • Rajendra P.
    Social media manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Remote team handling made easy"

    5 out of 5 stars Posted 2020-05-29

    Pros: The application looks professional and best for large and medium size business. It provides good number of features to manage remote team. The documents and other media files can be easily shared with team members.

    Cons: The conversation is not easy to make compared to application such as WhatsApp. Optimisation of the application is the need of the hour.

    Overall: Overall a decent project and team management tool. If you are looking for a tool where you can keep everyone in check about the assigned task and also want to notify everyone about important messages then go for it.

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  • A Slack User
    Associate
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Great communication tool"

    4 out of 5 stars Posted 2020-05-28

    Pros: Ability to add extensions like JIRA, Dropbox.
    Ability to create different rooms for different teams for more streamlined communication.
    Conference call is another nifty feature that our team uses extensively.

    Cons: It's expensive than Discord which kind of does everything that Slack does.
    The free version has a lot of limitations like the deletion of history. So, if there is a message sent a long time ago, it's gone. FOREVER.

    Overall: At this point in time, we wouldn't look at changing the app to any of its competitors. But with time, who knows. The main reason for keeping it is the integration module with JIRA and Dropbox. If you have a big enough organization and can pay for it this is probably the best collaboration app out there.

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  • Bidyadhar T.
    Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design 3 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Significant instant message platform "

    4 out of 5 stars Posted 2020-05-27

    Pros: It is very easy to use along with user friendly approach. I also appreciate its facility to discuss important things with others.

    Cons: Nothing specific to dislike but one can easily distracted from his work by reading hundreds of messages received.

    Overall: I send quick messages to my clients through it and Slack helps in pinning chats for others who may not be on shift right away. This gives me freedom to do more positive things.

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  • A Slack User
    Business Development
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Use it Daily"

    5 out of 5 stars Posted 2020-05-26

    Pros: Slack makes it easy to organize your conversations and to-do lists. I like that there are different channels, and that you can set and snooze reminders for conversations. I love the threads feature as well.

    Cons: This is minimal, but I do not like how your channel names must be one word.

    Overall: Would recommend. I use it daily for work and rarely am I frustrated with it or looking for additional features.

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  • A Slack User
    Photo Editor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great tool for team collaboration "

    5 out of 5 stars Posted 2020-05-26

    Pros: We use this to work on new projects, and it's been great during the pandemic. Makes remote work easy and fun.

    Cons: I wish it offered more customizable templates for our team.

    Overall: This is a great tool for remote access to tasks, and I like that it offers video conferencing tools.

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  • Saumaya S.
    Chief Executive Officer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "New communication method"

    5 out of 5 stars Posted 2020-05-26

    Pros: Easy to communicate. Very simplistic user interface. Ideal for any organization size. Easy to create new chat threads. Handy calling option with great voice clarity. Futuristic screen sharing option. Easy to make audio and video conferencing with employees.

    Cons: Many times they release buggy update. Messages are not end to end encrypted.

    Overall: It's a perfect communication tool make my professional and personal life easy. It matches my business size and helps me easy to communicate with my team. Sharing documents is very convenient and time saving. You should must try slack it well designed and works perfect what they promise.

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  • Malcom B.
    Computer Programmer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 3 out of 5 stars
    Pricing 3 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 6 out of 10

    "A good platform for communication"

    3 out of 5 stars Posted 2020-05-25

    Pros: Slack is one of those applications which can be useful for group communications. Be it for school or for professional use, Slack offers a lot of features for people to use. You can communicate with others freely as well as send pictures and attachments.

    Cons: What I didn't like about Slack is that there are much better alternatives out there. It is just the same platform if you compare it to other communication platforms. It doesn't stand out in the vast array of alternatives available to the public.

    Overall: Overall, it is a great app to use for group communication especially right now when COVID-19 is keeping us from reaching out to our friends or fellow workers but still, it doesn't offer much in a unique perspective if compared to the other available platforms.

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