Audience
Social Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need modern public engagement software for inclusive, transparent, and defensible community consultation.
About Social Point
Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes.
With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions.
Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback — quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions.
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The Social Investment module makes it easier to create tangible value for both local communities and your organization.
The Grievance Management module provides a structured and transparent process for handling grievances in a timely and effective manner.
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EngagementHQ
Essential software for changemakers. Facilitate, centralize, and analyze two-way conversations between you and your community.
Don’t guess. Know. Don't keep speaking to the same ten people on the topics that matter. Whether it's planning budgets, measuring impact or emergency response, EngagementHQ gives you real-time access to community input across channels. Run end-to-end engagement consultations, keep your community informed, and drive better outcomes with EngagementHQ from Granicus.
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Integrations
Company Information
Open Point
Founded: 2013
Australia
www.openpoint.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Social Point Frequently Asked Questions
Q: What kinds of users and organization types does Social Point work with?
Social Point works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Social Point support in their product?
Social Point supports these languages: English.
Q: What kind of support options does Social Point offer?
Social Point offers support via online.
Q: What other applications or services does Social Point integrate with?
Social Point integrates with: Open Point.
Q: What type of training does Social Point provide?
Social Point provides training in the form of documentation.
