Audience

Small and mid-size businesses

About Sync.com

Share and collaborate with ease while keeping your data safe with Sync, a secure Dropbox replacement for your business' file storage and sharing needs. Trusted by over 400,000 businesses and individuals, Sync lets users send and receive files securely, collaborate and share privately, and access files from anywhere. The platform also offers built-in data privacy compliance, multi-user administration, and backup and recovery features.

Pricing

Starting Price:
$49.00/year
Pricing Details:
Business Solo For individuals
$8 per month
billed annually

Business Pro For multiple users and teams
$5 per user, per month
billed annually
2-user minimum

Business Pro Advanced For multiple users and teams
$15 per user, per month
billed annually
2-user minimum
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 2.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 1.5 / 5

Company Information

Sync.com
Founded: 2011
Canada
www.sync.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

Sync.com Frequently Asked Questions

Q: What kinds of users and organization types does Sync.com work with?
Sync.com works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sync.com support in their product?
Sync.com supports these languages: English.
Q: What kind of support options does Sync.com offer?
Sync.com offers support via phone support and online.
Q: What other applications or services does Sync.com integrate with?
Sync.com integrates with: Microsoft Excel and Microsoft Word.
Q: Does Sync.com have a mobile app?
Yes, Sync.com has a mobile app for Android, iPhone, and iPad.
Q: What type of training does Sync.com provide?
Sync.com provides training in the form of documentation.
Q: How much does Sync.com cost?
Pricing for Sync.com starts at $49.00/year.

Sync.com Product Features

Backup

Incremental Backup Not Supported
Local Server Options Not Supported
Compression Not Supported
Cloud Backup Not Supported
Encryption Not Supported
Backup Scheduling Not Supported
Continuous Backup Not Supported
Backup Log Not Supported
Web Access / Restoration Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported

Cloud Storage

Data Synchronization Not Supported
File Sharing Not Supported
Access Control Not Supported
Backup Not Supported
Encryption Not Supported
Data Migration Not Supported
Archiving & Retention Not Supported
Version Control Not Supported

Content Collaboration

Version Control Not Supported
Document Management Not Supported
File Sharing Not Supported
Cloud Storage Not Supported
Digital Asset Management Not Supported
Real-Time / Interactive Editing Not Supported
Document Creation / Editing Not Supported
Video / Image Editing Not Supported
Roles / Permissions Not Supported
Electronic Signature Not Supported
Messaging / Discussion Not Supported
Workflow / Approval Process Not Supported
Feedback Management Not Supported
Client Portal Not Supported
Search Not Supported

File Sharing

Audit Trail Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Encryption Supported
File Synchronization Supported
User Management Supported
Version Control Supported
Chat / Messaging Not Supported
Electronic Signature Not Supported
Search Not Supported
Workflow Management Not Supported

File Sync

Audit Trail Not Supported
Synchronization Scheduling Not Supported
Real Time Synchronization Not Supported
Two-Way Synchronization Not Supported
Remote Synchronization Not Supported
Backup and Recovery Not Supported
Conflict Detection Not Supported

Sync.com Verified User Reviews

Write a Review
  • Charles M.
    User
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Works until it doesn’t then no support"

    1 out of 5 stars Posted 2025-06-14

    Pros: Simple, useful and efficient on a Mac, although less so on iOS devices. Used it for years with no trouble then one day it stopped working properly on both of our computers.

    Cons: Once it stopped working, the company provided no support save “uninstall and reinstall”, which fixed nothing.

    Overall: All software has arcane bugs, so assessing the reliability of a product requires assessing how the developer deals with the inevitable problem. Sync.com have failed this test miserably. We are switching to Tresorit.

    Read More...
  • A Sync.com User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 2 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Good"

    4 out of 5 stars Posted 2021-07-10

    Pros: Features, design and value are attractive. It's easy to use and very intuitive. To make an account is very simple and also has the feature to distribute links with password which is very useful.

    Cons: File and platform synchronization are very slow...

    Overall: It's a good platform with lots of features and fair price. Support is also slow. Still, it's one of the top 4 file storage platforms.

    Read More...
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