Audience
Organizations and individuals in need of a tool providing dispute resolution options
About Vast Edge ODR
Vast Edge's Online Dispute Resolution (ODR) software is a cloud-based platform designed to streamline the resolution of various disputes, including consumer, ecommerce, family, workplace, and landlord-tenant conflicts. It offers a hybrid approach that combines human mediation with AI-powered automation, providing flexibility and cost-effectiveness. Users can engage in remote discussions via chat or video conferences with either human mediators or AI systems. It ensures court oversight, allowing courts to monitor and intervene in the process as needed. Dispute data is shared securely, with access limited to involved parties and designated experts, ensuring confidentiality. Vast Edge's ODR software also provides 24/7 real-time customer support for mediation, negotiation, and evaluation services. Additionally, it allows customers to submit claims at no cost and receive tailored expert advice to address their specific needs.
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Integrations
Company Information
Vast Edge
Founded: 2004
United States
vastedge.com/online-dispute-resolution-software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Vast Edge ODR Frequently Asked Questions
Q: What kinds of users and organization types does Vast Edge ODR work with?
Vast Edge ODR works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Vast Edge ODR support in their product?
Vast Edge ODR supports these languages: English.
Q: What kind of support options does Vast Edge ODR offer?
Vast Edge ODR offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Vast Edge ODR integrate with?
Vast Edge ODR integrates with: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, Microsoft 365, Oracle Cloud Infrastructure, SAP Cloud Platform, SAP S/4HANA, SAS Analytics Pro, and Workday HCM.
Q: What type of training does Vast Edge ODR provide?
Vast Edge ODR provides training in the form of documentation, live online, in person, and videos.
