Audience
Sales & telemarketing departments, and call centers looking for the professional cold calling solution (lead management, auto dialer (Power & Predictive dialers), inbound calls, detailed sales and call center reporting).
About Voiptime Contact Center
Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!
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Pricing
Starting Price:
$70 per user per month
Company Information
Voiptime Cloud
Founded: 2010
United States
voiptimecloud.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Voiptime Contact Center Frequently Asked Questions
Q: What kinds of users and organization types does Voiptime Contact Center work with?
Voiptime Contact Center works with these users and organization types: Mid Size Business, Small Business, Enterprise, Nonprofit, Government, and Startup.
Q: What languages does Voiptime Contact Center support in their product?
Voiptime Contact Center supports these languages: English, Polish, Russian, Thai, and Ukrainian.
Q: What kind of support options does Voiptime Contact Center offer?
Voiptime Contact Center offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Voiptime Contact Center integrate with?
Voiptime Contact Center integrates with: Gmail, Twilio, and Zapier.
Q: Does Voiptime Contact Center have an API?
Yes, Voiptime Contact Center has an API.
Q: What type of training does Voiptime Contact Center provide?
Voiptime Contact Center provides training in the form of documentation, live online, and webinars.
Q: How much does Voiptime Contact Center cost?
Pricing for Voiptime Contact Center starts at $70 per user per month.
Q: What pricing for support is available for Voiptime Contact Center?
Voiptime Contact Center offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Voiptime Contact Center?
Voiptime Contact Center offers training included with purchase.
Voiptime Contact Center Product Features
Auto Dialer
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Database
Not Supported
Escalation Management
Not Supported
Manual Dialer
Not Supported
Call Recording
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Supported
File Transfer
Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Event Triggered Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Cloud Communication Platform
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
IVR / Voice Recognition
Supported
Audio / Video Conferencing
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Not Supported
Predictive Dialer
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
Telemarketing
Auto Dialer
Supported
CRM
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Call Scripting
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Lead Distribution
Supported
Outbound Call Center
Supported
