Zebu

Pros: Coming from Jobber, one thing I really appreciate about Zebu is how it brings customer management, scheduling, and sales information together. The sales intent data is particularly useful because it helps us identify which leads are showing interest and may be closer to booking. Instead of treating every inquiry the same, we can prioritize follow-ups and focus our time on prospects who are more likely to convert. This is especially helpful for a cleaning company that receives multiple inquiries from different sources.

Cons: I wish there were a more direct way to connect Zebu with WhatsApp, since it's one of the communication tools we use regularly. However, the Zapier integration might make this possible. We haven't tested that yet, but it's something we'd like to explore.

Overall: As a manager at a residential cleaning company, I've worked with different field service management platforms, including Jobber, and I can say that Zebu brings some useful improvements to the way we manage our business.

One feature that really stands out to me is the sales intent data. In the cleaning industry, we receive leads from different sources, but not every lead is equally interested or ready to book. Previously, it could be difficult to determine which customers we should follow up with first. With Zebu, having more insight into lead activity and engagement makes it easier to identify which prospects may be more interested in moving forward.

This helps us prioritize our follow-ups instead of spending the same amount of time on every lead. It also gives our sales team a better idea of where to focus their attention and which opportunities may be worth pursuing first.

Coming from Jobber, I also appreciate having customer management, scheduling, and sales-related information more connected in one platform. For a cleaning company handling multiple customers, cleaners, schedules, and incoming inquiries, having better visibility into daily operations makes a difference.

Overall, Zebu has some promising features, particularly when it comes to sales intelligence and lead prioritization. I think these tools can be especially valuable for cleaning businesses looking to improve their follow-up process, manage leads more efficiently, and convert more inquiries into actual bookings.