Audience
Companies searching for a Complaint Management solution
About binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.
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Pricing
Starting Price:
$50.99 per month
Company Information
binds.co
Founded: 2015
Brazil
binds.co
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Support
Phone Support
Online
binds.co Frequently Asked Questions
Q: What kinds of users and organization types does binds.co work with?
binds.co works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does binds.co support in their product?
binds.co supports these languages: English.
Q: What kind of support options does binds.co offer?
binds.co offers support via phone support and online.
Q: What other applications or services does binds.co integrate with?
binds.co integrates with: Google Cloud Platform, Java, JSON, Node.js, PHP, Postman, Microsoft Power BI, Python, Ruby, Salesforce, Slack, VTEX, and Zapier.
Q: Does binds.co have an API?
Yes, binds.co has an API.
Q: Does binds.co have a mobile app?
Yes, binds.co has a mobile app for Android, iPhone, and iPad.
Q: How much does binds.co cost?
Pricing for binds.co starts at $50.99 per month.
binds.co Product Features
Complaint Management
Survey Management
Supported
Case Management
Not Supported
Complaint Classification
Not Supported
Corrective Actions (CAPA)
Not Supported
Customer Complaint Tracking
Not Supported
Feedback Management
Not Supported
Forms Management
Not Supported
Issue Tracking
Not Supported
Quality Assurance Management
Not Supported
Routing
Not Supported
Self Service Portal
Not Supported
Social Media Monitoring
Not Supported
Customer Experience
Customer Segmentation
Supported
Dashboard
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Action Management
Not Supported
Analytics
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Trend Analysis
Not Supported
Customer Satisfaction
Survey Management
Supported
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
