Audience

Businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability.

About mailbox.org

mailbox is the digital workplace that offers highest data protection and security standards. We deliver digital sovereignty from Germany for the world. Our mailbox Suite brings together email, calendar, contacts, office, video conferencing and drive in one intuitive solution – running exclusively from German data centres.

As a European provider, we completely reject tracking and data monetisation. We put our customers' business interests first, providing genuine digital independence without compromising on functionality or efficiency.

mailbox serves businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability.

We're part of the Heinlein Group, which has been the expert in free and secure communication for over 30 years.

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Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, mailbox.org offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 2.5 / 5
ease 3.5 / 5
features 3.5 / 5
design 3.5 / 5
support 2.5 / 5
More Reviews for mailbox.org Write a Review

Company Information

mailbox
Founded: 2014
Germany
mailbox.org/en/

Videos and Screen Captures

The email service with the best possible spam filter and virus protection. 100% GDPR-compliant in accordance with German data protection law.

The email service with the best possible spam filter and virus protection. 100% GDPR-compliant in accordance with German data protection law.

The email service with the best possible spam filter and virus protection. 100% GDPR-compliant in accordance with German data protection law. Store your files centrally, access them anytime from any device, and share them effortlessly with others. Your data remains protected, reliably available, and always under your control. Bringing teams together, working together productively and creatively, inspiring customers online - with the reassuring feeling that confidential information remains confidential. Use powerful tools for word processing, spreadsheets and presentations – all in one place. Perfect for team collaboration, easy to use and always synchronised. Manage your contract, domains, mailboxes, forwarding rules, passwords, storage space and all other account settings easily and centrally.
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
24/7 Live Support
Online

mailbox.org Frequently Asked Questions

Q: What kinds of users and organization types does mailbox.org work with?
mailbox.org works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does mailbox.org support in their product?
mailbox.org supports these languages: English and German.
Q: What kind of support options does mailbox.org offer?
mailbox.org offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does mailbox.org integrate with?
mailbox.org integrates with: Boxcryptor, Franz, MailRoute, Stackreaction, and TIMi.
Q: Does mailbox.org have an API?
Yes, mailbox.org has an API.
Q: Does mailbox.org have a mobile app?
Yes, mailbox.org has a mobile app for iPhone, Android, and iPad.
Q: What type of training does mailbox.org provide?
mailbox.org provides training in the form of documentation.
Q: Does mailbox.org offer a free trial?
Yes, mailbox.org offers a free trial.

mailbox.org Product Features

Email Management

Queue Manager Not Supported
Signature Management Not Supported
Response Management Not Supported
Shared Inboxes Not Supported
Whitelisting / Blacklisting Not Supported
Email Archiving Not Supported
Routing Not Supported
Email Monitoring Not Supported
Data Recovery Not Supported
Spam Blocker Not Supported
Email Deletion Not Supported
Email Recall Not Supported
Email Discovery Not Supported

mailbox.org Verified User Reviews

Write a Review
  • A mailbox.org User
    Web designer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 2 out of 5 stars
    Pricing 4 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Custom domains will not work"

    1 out of 5 stars Edited 2025-12-26

    Pros: Price is competitive and the help articles are comprehensive. The system is simple to navigate. The process of adding an alias domain is straight forward and simple (similar to other providers).

    Cons: Mailbox.org claims custom domains are supported. They require you to send/receive emails for custom domains using an alias. After successfully altering your DNS records and adding an alias within their system, you will NEVER be able to send or receive emails via that alias. So, while they allow you to add an alias, it will always be nonfunctional. They offer no way to send emails from that alias.

    This feels very deceptive, as you must subscribe to their service to discover that you cannot send emails from your own custom domain (as it's not even offered on the free tier). I feel ripped off. There is no tech support or help available, but this does not appear to be a tech issue. This appears to be working as designed (e.g. it is not designed to work).

    Overall: Mailbox.org appears to be a deceptive company claiming to offer the use of custom domains to send/receive emails, but it does not. in order to send/receive emails via a custom domain, you will need to buy a separate email account for each custom domain, as their alias system does not allow you to send emails from custom domains. Very scammy.

    Read More...
    Reply from mailbox.org
    Posted 2026-07-01
    Thank you for taking the time to share your feedback. We're sorry to hear that you had a frustrating experience. However, we'd like to clarify that it is possible to both send and receive emails using your own custom domain with mailbox. Once your domain has been verified and configured correctly, addresses from your custom domain can be used as both sender and recipient addresses. Our step-by-step guide explains the complete setup process, including DNS verification, MX records, and sender configuration: https://kb.mailbox.org/en/private/custom-domains/using-emails-with-a-custom-domain/ If sending from your custom domain did not work, this usually indicates that the setup is incomplete or that there is a configuration issue, rather than a limitation of the service. If you are still experiencing problems, please don't hesitate to contact our support team directly. We'll be happy to review your configuration and help you get your custom domain working as expected.
  • Lonnie W.
    Mental Health Technician
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Solid privacy, security, and value."

    4 out of 5 stars Edited 2024-02-21

    Pros: Mailbox.org is a reliable, feature packed service that provides secure and private email with solid encryption, cloud storage, an office suite and video conferencing on a 100% eco-friendly platform with servers based in Germany.

    Cons: Mailbox.org does not have a native mobile app although, from your phone's web browser, you can add mailbox.org to your Android or iPhone home screen for quick, app-like access. The user interface is functional though rather bland and navigating preferences and settings can be a bit of a challenge until you're familiar with it.

    Overall: Mailbox.org offers a lot of value for the money as compared to other privacy centered services like Proton Mail, Mailfence and Tutamail. The Lite version is just $1/mo. when paid annually. Mailbox.org is definitely worth your consideration.

    Read More...
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