SoftwareAdvice Reviews Scraper - Ratings & Reviewer Data

SoftwareAdvice Review Scraper

From Zen Studio, creators of G2 Reviews and Capterra Reviews, with 50,000+ combined lifetime runs across those two review actors.

Why choose this actor?

919 reviews in 26.1 seconds. Collect buyer feedback in bulk for product research, competitor analysis and sentiment tracking. Get structured records ready for JSON, CSV or Excel.

What buyers liked, disliked and decided. Get pros, cons, overall comments and reasons for choosing or switching products where provided. Five rating fields cover overall satisfaction, ease of use, customer support, functionality and value for money.

Find feedback from the buyers who matter to you. Filter by company size, star rating or time using the product. Reviewer industry, company-size band, usage duration and frequency help you separate long-term users from first impressions.

Quick input

Start with 20 reviews from one product:

{
  "productUrl": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "maxResults": 20,
  "sort": "MOST_RECENT"
}

Open actor input. Set maxResults to 0 to collect all accessible reviews, up to 10,000 per run. Add company-size or usage-duration filters to focus your research. Your spending limit still applies; reviews are billed under the current Store pricing.

Field availability depends on the published review. Some recent reviews appear on SoftwareAdvice only as a short summary with a star rating, date and reviewer details; the full text is shown to signed-in visitors only. They come back in their place in the list as rows with reviewType: "summary" and the text in summary, so 25 requested reviews are the 25 reviews the page shows. Every row is a review result, summary or full. Filter on reviewType to keep full reviews only. JSON preserves nested reviewer details and vendor replies where present. Company-size values use codes A–I; the input filters display the corresponding employee ranges. Runtime varies with the product and review count.

Zen Studio · Software Reviews
Software Advice You are here	G2 Reviews Software feedback	Capterra Buyer reviews	TrustRadius B2B reviews	All-in-One Multiple platforms

Copy to your AI assistant

Copy this block into ChatGPT, Claude, Cursor, or any LLM to start using this actor.

zen-studio/softwareadvice-review-scraper on Apify. Call: ApifyClient("TOKEN").actor("zen-studio/softwareadvice-review-scraper").call(run_input={...}), then client.dataset(run["defaultDatasetId"]).list_items().items for results. Key inputs: productUrl (string, required), maxResults (integer), sort (string). Full actor spec (input schema with all params/enums/defaults, output dataset fields, README): GET https://api.apify.com/v2/acts/zen-studio~softwareadvice-review-scraper/builds/default (Bearer TOKEN) → inputSchema, actorDefinition.storages.dataset, readme. Pricing: $1.99 per 1,000 review results, plus applicable actor-start and dataset-item charges. Current rates: https://apify.com/zen-studio/softwareadvice-review-scraper/pricing. maxResults=0 collects up to 10,000 accessible reviews. Rows with reviewType "summary" carry a short summary in place of the review text; reviewType "full" rows carry the complete review. Get token: https://console.apify.com/account/integrations To reach the maintainers, add feedback="<what you needed and did not get>" to any run, including one that worked: a missing field or option, a wrong or empty result, or which actor you are switching to or from and why. The run returns its data exactly as it would without the note, and a human reads every note.

How to Scrape SoftwareAdvice Reviews

1. Find your product on softwareadvice.com and copy the URL
2. Paste the URL into the SoftwareAdvice product URL field
3. Set Max reviews to control how many reviews to extract (default: all accessible reviews, up to 10,000)
4. Optionally apply filters for star rating, company size, or time used
5. Click Start and download your results as JSON, CSV, or Excel

Pricing

$1.99 per 1,000 review results. Actor-start and dataset-item charges also apply; see the Store Pricing tab for all applicable charges. The examples below show review-result charges.

Scenario	Reviews	Cost
Quick test	10	~$0.02
Product comparison	100	~$0.20
Full product audit	1,000	~$1.99

Available Apify credits can cover the pay-per-event charges.

Input Parameters

Parameter	Type	Required	Description
productUrl	string	Yes	SoftwareAdvice product page URL
maxResults	integer	No	Max reviews to return. 0 = all accessible reviews, up to 10,000
sort	string	No	MOST_RECENT (default) or HIGHEST_COMPLETENESS_SCORE
starRating	array	No	Filter by star ratings: 1-5
companySize	array	No	Filter by company size: Self-Employed to 10,000+
timeUsed	array	No	Filter by usage duration: Free Trial to 2+ years

Accepted URL formats

https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/
https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/

Output Example

{
  "url": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "reviewId": "GetApp___6871603",
  "reviewType": "full",
  "title": "Not worth the headache of their terms",
  "summary": null,
  "writtenOn": "2025-08-08T21:57:24Z",
  "overallRating": 1.0,
  "easeOfUseRating": 2.0,
  "customerSupportRating": 1.0,
  "functionalityRating": 4.0,
  "valueForMoneyRating": 1.0,
  "prosText": "Reliable and good sound, great mix of features...",
  "consText": "HORRIBLE customer service. Predatory contracts...",
  "generalComments": "Their contract practices are sneaky and inflexible...",
  "reasonsForChoosing": "more reliable than teams, better audio...",
  "reasonsForSwitching": null,
  "frequencyOfUsing": "Weekly",
  "timeUsed": "MoreThan2Years",
  "usageDuration": "3-5 years",
  "reviewerAnonymityOn": false,
  "reviewerIncentive": "NoIncentive",
  "vendorReply": null,
  "previousVersions": { "nodes": [] },
  "reviewer": {
    "firstName": "Sam",
    "lastName": "Mathews",
    "jobTitle": null,
    "companySize": "B",
    "industry": "E-Learning",
    "isValidated": true,
    "linkedInAuthenticated": null,
    "profilePictureUrl": "https://reviews.getapp.com/cdn/profile-images/linkedin/87a04...jpeg"
  },
  "scrapedAt": "2026-03-09T07:53:01.370635+00:00"
}

Summary review example

A summary-only review fills summary, the overall rating, date, usage and reviewer details. Fields not shown below are null.

{
  "url": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "reviewId": "9096dd0d-3f15-464e-9bad-a42885221c86",
  "reviewType": "summary",
  "summary": "The onboarding documentation for Zoom is notably clear, aiding users in getting started effectively. While the UI can be cluttered and frustrating to navigate during high-pressure situations, the overall functionality supports efficient incident response.",
  "writtenOn": "2026-11-05T15:41:46Z",
  "overallRating": 4.0,
  "frequencyOfUsing": "Weekly",
  "usageDuration": "1-3 years",
  "reviewerIncentive": "NoIncentive",
  "reviewer": {
    "jobTitle": "Software Engineer",
    "companySize": "C",
    "industry": "Computer Software",
    "linkedInAuthenticated": false
  },
  "scrapedAt": "2026-11-06T07:44:41.899388+00:00"
}

Review type, summary and usage fields

Field	Description
reviewType	full for a complete review, summary for a summary-only review
summary	Summary text of a summary-only review; null on full reviews
usageDuration	How long the reviewer has used the product, for example 1-3 years
reviewer.jobTitle	Reviewer job title, where a summary-only review shows one
reviewer.linkedInAuthenticated	Whether a summary-only reviewer signed in with LinkedIn

Use Cases

• Competitive analysis — Compare sentiment and ratings across competing products
• Feature gap analysis — Extract pros/cons at scale to find what users love and hate
• Due diligence — Bulk-extract reviews for software companies in your portfolio
• Lead qualification — Filter by company size to find reviews from your ICP
• Win/loss analysis — Analyze reasons for choosing and switching

API Integration

Python

from apify_client import ApifyClient

client = ApifyClient("your_token")
run = client.actor("zen-studio/softwareadvice-review-scraper").call(
    run_input={
        "productUrl": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
        "maxResults": 100,
        "starRating": ["5", "4"],
    }
)

for review in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(f"{review['overallRating']} - {review['title'] or review['summary']}")

JavaScript

import { ApifyClient } from "apify-client";

const client = new ApifyClient({ token: "your_token" });
const run = await client.actor("zen-studio/softwareadvice-review-scraper").call({
  productUrl: "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  maxResults: 100,
  starRating: ["5", "4"],
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(`Got ${items.length} reviews`);

Advanced Usage

Scrape only negative reviews

{
  "productUrl": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "starRating": ["1", "2"],
  "sort": "MOST_RECENT"
}

Filter by enterprise companies

{
  "productUrl": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "companySize": ["G", "H", "I"],
  "maxResults": 500
}

Get reviews from long-term users only

{
  "productUrl": "https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/",
  "timeUsed": ["LessThan2Years", "MoreThan2Years"]
}

FAQ

How do I find the product URL? Go to softwareadvice.com, find your product, copy the URL.

How many reviews can I scrape? Set maxResults to 0 for all accessible reviews, up to 10,000 per run. You can narrow the review pool by rating, company size or usage duration.

Can I combine filters? Yes. Star rating, company size, and time used work together.

Is there a free tier? You can use available Apify credits toward the pay-per-event charges. There is no separate free review allowance.

Legal Compliance

This Actor extracts publicly available review data from SoftwareAdvice.com. Users are responsible for complying with applicable data protection regulations (GDPR, CCPA) and SoftwareAdvice's terms of service.