Download
This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below:
Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table
Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table
Routes calls based on User Entered Digits which defined in the UED table
Routes calls directly to specific agent based on calling number which defined in the DAC table
Routes calls based on calling number which defined in the MAIN table
Categories
CRMLicense
Other LicenseFollow Avaya Route Manager
Other Useful Business Software
Endpoint Management with Remote Control Built In
Splashtop AEM handles patching, alerts, scripts, and inventory, and unattended remote control is included. When something needs hands-on work, you’re one click away instead of switching tools.
Rate This Project
Login To Rate This Project
User Reviews
Be the first to post a review of Avaya Route Manager!
