VoIP.ms

VoIP.ms

4.9 out of 5 stars
ClarityTel VoIP.ms

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ClarityTel:

About

When you're looking for cost-effective, easy-to-use phone system solutions for your business, turn to ClarityTel. A trusted provider of advanced phone systems in the cloud, ClarityTel helps organizations meet their communication needs at a fraction of the cost of a traditional landline. Get the next generation of VoIP phones with ClarityTel. Technology that fits your needs. Our business VoIP solutions are customized for clients of any size. Save up to 60 percent for clear savings. We give you all the business VoIP solution you need for one low month-to-month rate, with no additional fees. Business VoIP, which is a commercial-class version of residential VoIP services, provides small, medium, large and enterprise-sized businesses with advanced features and functionality such as voicemail with email delivery, conference calling, live answering and automated attendants.
VoIP.ms:

About

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
ClarityTel:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
VoIP.ms:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ClarityTel:

Audience

Small, mid, large or enterprise companies seeking a solution to improve their VoIP services
VoIP.ms:

Audience

Businesses of all sizes
ClarityTel:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
VoIP.ms:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
ClarityTel:

API

Offers API Not Supported
VoIP.ms:

API

Offers API Supported
ClarityTel:

Screenshots and Videos

VoIP.ms:

Screenshots and Videos

ClarityTel:

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported
VoIP.ms:

Pricing

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Version Not Supported
Free Trial Not Supported
ClarityTel:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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VoIP.ms:

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.6 / 5
design 4.3 / 5
support 4.7 / 5
VoIP.ms:

Pros & Cons from Real Users

Pros

  • Fair priced, fast setup, good features. SMS features are a simple and great value add. Setting up new trunk and adding DIDs takes minutes.
  • Affordable. Easy to use. Scalable. Ability to set caller id to any of our numbers on the fly. Automatic processing of service changes. Easy to access support via email or instant message.
  • Pay-as-you-go; excellent customer service; clear calls; all the features and more of legacy phone companies. Great for both business and home lines.
  • There are more products and menus within VoIP.ms to configure, exactly what's required for business communications needs. Just looking at a small part of the inbound, having 1-800 numbers, different location offices & local numbers, multiple IVR reception, hunting/ ring groups, very typical. More so now with the hybrid workforce. Any location incl. home offices can be part of a seamless company wide telephone system.
  • Self serve portal. Easy Customization of sub accounts / DIDs Reseller interface. Low per-minute prices. Lots of "free" features to add to a phone system. (Voice Mail, IVR, SMS, etc...)

Cons

  • No shared/ multi logins - so managing with a team is difficult.
  • No flat rate outbound available. Better API documentation needed.
  • Rare but occasionally for my home must restart router to reestablish service when it is lost. Have not had this issue on the business system.
  • More to learn but worth it.
  • It's getting harder to open new VOIP.ms accounts for people I want to setup directly with VOIP.ms instead of setting them up under me as a client.
ClarityTel:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
VoIP.ms:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
ClarityTel:

Company Information

ClarityTel
Founded: 2001
United States
www.claritytel.com
VoIP.ms:

Company Information

VoIP.ms
Founded: 2007
Canada
voip.ms
ClarityTel:

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ClarityTel:

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
SIP Trunk Supported
UCaaS Supported
VoIP.ms:

Categories

Business VoIP Supported
UCaaS Supported
ClarityTel:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Not Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Not Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Not Supported
Voice Mail Supported
VoIP.ms:

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported
ClarityTel:

Integrations

SessionPBX Not Supported
VoIP.ms:

Integrations

SessionPBX Supported
ClarityTel:
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VoIP.ms:
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