VoIP.ms

VoIP.ms

4.9 out of 5 stars
UniVoxx VoIP.ms

Related Products

  • Yeastar P-Series PBX System
    4.8 out of 5 stars 116 Ratings
    Visit Website for Yeastar P-Series PBX System
  • PBXware
    4.6 out of 5 stars 39 Ratings
    Visit Website for PBXware
  • net2phone
    4.4 out of 5 stars 197 Ratings
    Visit Website for net2phone
  • ULTATEL
    4.7 out of 5 stars 115 Ratings
    Visit Website for ULTATEL
  • Intermedia Unite
    4.2 out of 5 stars 1,646 Ratings
    Visit Website for Intermedia Unite
  • Zoom Phone
    4.6 out of 5 stars 2,944 Ratings
    Visit Website for Zoom Phone
  • 3CX
    4.4 out of 5 stars 1,237 Ratings
    Visit Website for 3CX
  • Community Phone
    4.7 out of 5 stars 1,649 Ratings
    Visit Website for Community Phone
  • Intulse
    4.4 out of 5 stars 140 Ratings
    Visit Website for Intulse
  • Signalmash
    4.9 out of 5 stars 16 Ratings
    Visit Website for Signalmash
UniVoxx:

About

Business Telecom, Simplified!  UniVoxx is a business telecom platform that helps organizations make and receive calls, manage phone numbers, e-fax, SMS, users, devices, and more, bringing multi-location communication insights into one reliable system.  FREE PHONES, FREE INSTALLATION AND FREE CUSTOMER SERVICE! Services  Installation   Proactive Monitoring   Number Porting   eFax   SMS   Elevators & Fax Adapters   Customer Support   Door Entry Integration   Cross-Device Communication   More services are constantly in production.  Telecom Cloud-Based VoIP Solution  Comes with:  Admin Portal   Softphone App   Core Telecom Features   2. Ownership Dashboard  3. On-Hold Music Generator  4. Phones  More products, services, and features are constantly in production.  Features  CRM Integration   PBX Integration   Healthcare Software Integration   Lock Volume & DND   Voicemail to Email   Call Recording   Custom Alert Rules  
VoIP.ms:

About

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.
UniVoxx:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
VoIP.ms:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
UniVoxx:

Audience

Companies of all sizes that want an effective VoIP and UCaaS system
VoIP.ms:

Audience

Businesses of all sizes
UniVoxx:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
VoIP.ms:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
UniVoxx:

API

Offers API Supported
VoIP.ms:

API

Offers API Supported
UniVoxx:

Screenshots and Videos

VoIP.ms:

Screenshots and Videos

UniVoxx:

Pricing

$0
Free Version Not Supported
Free Trial Not Supported
VoIP.ms:

Pricing

$1.10 month per DID
Incoming Calls starting at: $0.009 min and Outgoing calls starting at: $0.01 min in USA
Free Version Not Supported
Free Trial Not Supported
UniVoxx:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
VoIP.ms:

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.6 / 5
design 4.3 / 5
support 4.7 / 5
VoIP.ms:

Pros & Cons from Real Users

Pros

  • Fair priced, fast setup, good features. SMS features are a simple and great value add. Setting up new trunk and adding DIDs takes minutes.
  • Affordable. Easy to use. Scalable. Ability to set caller id to any of our numbers on the fly. Automatic processing of service changes. Easy to access support via email or instant message.
  • Pay-as-you-go; excellent customer service; clear calls; all the features and more of legacy phone companies. Great for both business and home lines.
  • There are more products and menus within VoIP.ms to configure, exactly what's required for business communications needs. Just looking at a small part of the inbound, having 1-800 numbers, different location offices & local numbers, multiple IVR reception, hunting/ ring groups, very typical. More so now with the hybrid workforce. Any location incl. home offices can be part of a seamless company wide telephone system.
  • Self serve portal. Easy Customization of sub accounts / DIDs Reseller interface. Low per-minute prices. Lots of "free" features to add to a phone system. (Voice Mail, IVR, SMS, etc...)

Cons

  • No shared/ multi logins - so managing with a team is difficult.
  • No flat rate outbound available. Better API documentation needed.
  • Rare but occasionally for my home must restart router to reestablish service when it is lost. Have not had this issue on the business system.
  • More to learn but worth it.
  • It's getting harder to open new VOIP.ms accounts for people I want to setup directly with VOIP.ms instead of setting them up under me as a client.
UniVoxx:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
VoIP.ms:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
UniVoxx:

Company Information

UniVoxx
Founded: 2018
United States
univoxx.com
VoIP.ms:

Company Information

VoIP.ms
Founded: 2007
Canada
voip.ms
UniVoxx:

Alternatives

VoIP.ms:

Alternatives

Telnyx

Telnyx

5.0 out of 5 stars
UniVoxx:
XCastLabs

XCastLabs

4.8 out of 5 stars
VoIP.ms:
UniVoxx:
VoIP.ms:
Allstream

Allstream

1.0 out of 5 stars
UniVoxx:
Wavetel

Wavetel

Wavetel Business LTD
VoIP.ms:
PBXware

PBXware

Bicom Systems
4.6 out of 5 stars
UniVoxx:
VoIP.ms:
Voyced

Voyced

5.0 out of 5 stars
UniVoxx:

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
UCaaS Supported
VoIP.ms:

Categories

Business VoIP Supported
UCaaS Supported
UniVoxx:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
VoIP.ms:

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Not Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported
UniVoxx:

Integrations

HubSpot AEO Supported
Salesforce Supported
SessionPBX Not Supported
VoIP.ms:

Integrations

HubSpot AEO Not Supported
Salesforce Not Supported
SessionPBX Supported
UniVoxx:
Claim UniVoxx and update features and information
Claim UniVoxx and update features and information
VoIP.ms:
Claim VoIP.ms and update features and information
Claim VoIP.ms and update features and information