Audience
Companies searching for a solution to manage and improve their operations
About Alemba Service Manager
Alemba Service Manager is a highly functional, ITIL-aligned IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.
Alemba’s unique pricing model takes into account different levels of participation in your organization, offering an interface for every kind of user.
With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end Service Management project within your organization.
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Company Information
Alemba
Founded: 2007
United Kingdom
alemba.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Alemba Service Manager Frequently Asked Questions
Q: What kinds of users and organization types does Alemba Service Manager work with?
Alemba Service Manager works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Alemba Service Manager support in their product?
Alemba Service Manager supports these languages: English.
Q: What kind of support options does Alemba Service Manager offer?
Alemba Service Manager offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Alemba Service Manager integrate with?
Alemba Service Manager integrates with: Microsoft Entra ID Protection, Avaya Experience Platform, Power BI Embedded, HubSpot CRM, iTrent, Jira, Lansweeper, Microsoft 365 Copilot, Microsoft Intune, Microsoft Power Platform, Microsoft Project, Microsoft System Center Operations Manager (SCOM), Microsoft Teams, Nagios Core, Microsoft 365, ServiceNow, Microsoft SharePoint, Slack, SNOW, Splunk APM, WhatsUp Gold, and Workday Workforce Management and more.
Q: Does Alemba Service Manager have an API?
Yes, Alemba Service Manager has an API.
Q: What type of training does Alemba Service Manager provide?
Alemba Service Manager provides training in the form of documentation, live online, in person, and videos.
Alemba Service Manager Product Features
CMDB
Change Management
Supported
Configuration Management
Supported
Data Visualization
Supported
IT Asset Management
Supported
Impact Management
Supported
License Management
Supported
Relationship Mapping
Supported
Device Auto Discovery
Not Supported
Performance Management
Not Supported
IT Asset Management
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Supported
IT Service Management
Supported
Inventory Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Supported
Supplier Management
Supported
IT Service
Contract Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Service Desk
CMDB
Supported
Change Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Supported
Remote Control
Supported
SLA Management
Supported
Self Service Portal
Supported
