Audience
Companies that need a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments
About BMC Helix Operations Management
BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
BMC Helix
Founded: 2025
United States
www.helixops.ai/products/bmc-helix-operations-management.html
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
BMC Helix Operations Management Frequently Asked Questions
Q: What kinds of users and organization types does BMC Helix Operations Management work with?
BMC Helix Operations Management works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does BMC Helix Operations Management support in their product?
BMC Helix Operations Management supports these languages: English.
Q: What kind of support options does BMC Helix Operations Management offer?
BMC Helix Operations Management offers support via phone support and 24/7 live support.
Q: What other applications or services does BMC Helix Operations Management integrate with?
BMC Helix Operations Management integrates with: BMC Helix CMDB, BMC Helix Business Workflows, BMC HelixGPT, BMC Helix Discovery, BMC Helix Continuous Optimization, BMC Helix Digital Workplace, and BMC Helix ITSM.
Q: What type of training does BMC Helix Operations Management provide?
BMC Helix Operations Management provides training in the form of documentation, live online, webinars, and in person.
Q: Does BMC Helix Operations Management offer a free trial?
Yes, BMC Helix Operations Management offers a free trial.
BMC Helix Operations Management Product Features
Application Performance Monitoring (APM)
Diagnostic Tools
Supported
Root-Cause Diagnosis
Supported
Trace Individual Transactions
Supported
Baseline Manager
Not Supported
Full Transaction Diagnostics
Not Supported
Performance Control
Not Supported
Resource Management
Not Supported
Server Performance
Not Supported
IT Management
Capacity Monitoring
Supported
Event Logs
Supported
User Activity Monitoring
Supported
Compliance Management
Not Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Not Supported
Patch Management
Not Supported
Remote Access
Not Supported
Scheduling
Not Supported
Software Inventory
Not Supported
Network Monitoring
Bandwidth Monitoring
Supported
IP Address Monitoring
Supported
Internet Usage Monitoring
Supported
Real Time Analytics
Supported
SLA Monitoring
Supported
Server Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Supported
Baseline Manager
Not Supported
Diagnostic Tools
Not Supported
Resource Management
Not Supported
