Audience

Nonprofits

About Blackbaud CRM

Blackbaud CRM™ provides comprehensive customer relationship management for large to enterprise-level nonprofits. Blackbaud CRM combines unmatched nonprofit expertise with industry-leading fundraising and customer relationship management software tools, integrated analytics, multichannel marketing, and data mining services to help large nonprofits build stronger and more productive relationships. Blackbaud CRM combines Blackbaud’s unmatched fundraising expertise with a complete nonprofit CRM software solution to empower your fundraising programs to grow. Overcome your most challenging communication and fundraising strategies through an integrated approach to online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and web design. Eliminate the guesswork by surfacing key insights such as wealth capacity and philanthropic giving trends with Blackbaud CRM's native prospect research solution — ResearchPoint™.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews for Blackbaud CRM Write a Review

Company Information

Blackbaud
Founded: 1999
United States
www.blackbaud.com/products/blackbaud-crm

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Blackbaud CRM Frequently Asked Questions

Q: What kinds of users and organization types does Blackbaud CRM work with?
Blackbaud CRM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Blackbaud CRM support in their product?
Blackbaud CRM supports these languages: English.
Q: What kind of support options does Blackbaud CRM offer?
Blackbaud CRM offers support via phone support and online.
Q: What other applications or services does Blackbaud CRM integrate with?
Blackbaud CRM integrates with: Active Directory, Activepieces, Almabase, AlmaShines, SkyStem ART, Beam AI, Boundless Fundraising, CallHub, ClickBid, Constant Contact, COZYROC SSIS+ Suite, Cvent Event Management, DATABASICS Time & Expense, DonorBridge, Event.Gives, Eventgroove, Extempore, Fundraise Up, Momentum, Givzey, Hivebrite, iDonate, 360MatchPro, Mazaal AI, and Nango and more.
Q: What type of training does Blackbaud CRM provide?
Blackbaud CRM provides training in the form of documentation, live online, webinars, and in person.

Blackbaud CRM Product Features

CRM

Territory Management Not Supported
Quotes / Proposals Not Supported
Lead Scoring Not Supported
Call Logging Not Supported
Social Media Integration Not Supported
Segmentation Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Calendar/Reminder System Not Supported
Task Management Not Supported
Internal Chat Integration Not Supported
Mobile Access Not Supported
Marketing Automation Integration Not Supported

Donation Management

Online Donations Not Supported
Pledge Management Not Supported
Event Management Not Supported
Gift Management Not Supported
Volunteer Management Not Supported
Donation Tracking Not Supported
Grant Management Not Supported
Campaign Management Not Supported
Donor Database Not Supported
Matching Donations Not Supported
Recurring Donations Not Supported
In-Kind Donations Not Supported
Receipts / Statements Not Supported
Mobile Donations Not Supported

Fundraising

Event Management Not Supported
Membership Management Not Supported
Mobile Giving Not Supported
Auction Management Not Supported
Pledge Management Not Supported
Contribution Tracking Not Supported
Alumni Management Not Supported
Volunteer Management Not Supported
Recurring Giving Not Supported
Prospect Management Not Supported
Grant Management Not Supported
Campaign Management Not Supported
Payment Processing Not Supported
Gift Matching Management Not Supported
Donor Management Not Supported
CRM Not Supported
Raffles / Lotteries Not Supported

Grant Management

Grant Opportunity Search Not Supported
Self-Registration Not Supported
Compliance Management Not Supported
Grant Award Tracking Not Supported
Grant Application Management Not Supported
Contract Management Not Supported

Nonprofit

Event Management Not Supported
Membership Management Not Supported
Dues Management Not Supported
Volunteer Management Not Supported
Committee Management Not Supported
Fundraising Management Not Supported
Social Media Management Not Supported
Member Database Not Supported
Accounting Not Supported
Donor Management Not Supported

Blackbaud CRM Additional Categories

Blackbaud CRM Verified User Reviews

Write a Review
  • A Blackbaud CRM User
    Assistant Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great Customization"

    4 out of 5 stars Posted 2022-11-20

    Pros: Great ability to customize what data is saved and how it's organized as well as how to search and sort data. It integrates nicely with multiple other softwares and lets each user work how they want to without making universal changes.

    Cons: Takes a lot of time to set up everything and needs routine maintenance.

    Overall: Overall easy to use and great flexibility for your data and keeps a lot of information at everyone's fingertips.

    Read More...
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