Audience
Restaurant chains interested in a tool to improve their dispatch operations and optimize delivery times
About Captain
Captain is the leading delivery management software for restaurant chains. Gain true visibility into your delivery operations while automating dispatch decisions and optimizing delivery times. Create the ultimate customer experience by creating the ultimate employee experience with Captain’s suite of apps that work alongside your current system to improve communication between each department, while keeping the customer informed of the status of their delivery order. See real-time driver and order location. Automate dispatch so you can focus on clients. Elevate the driver experience with an easy-to-use app. Give customers a branded tracking experience. Upgrade from FIFO to automated delivery-first order preparation. Deliver fresher food and reduce driver waiting time. Prepare orders right on time with Captain KDS. Track delivery performance with data-driven insights. Make better staffing, marketing, and training decisions with metrics.
Other Popular Alternatives & Related Software
DispatchTrack
When you make promises to customers, DispatchTrack’s right time delivery management software makes sure you deliver.
DispatchTrack is the leading solution provider of last mile delivery software, helping top brands around the globe power successful deliveries 180 million times a year. Since 2010, DispatchTrack's scalable SaaS platform has made delivery organizations more connected, agile, and intelligent using highly-configurable capabilities designed to empower better delivery management from end to end. Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last mile deliveries, and we're constantly innovating to improve performance and better serve our 2,000+ global customers, including Wal-Mart, Coca-Cola, Ashley, Ferguson Enterprises, Cargill, McCain Foods, and many others. When businesses make promises to their customers—DispatchTrack makes sure they deliver.
Learn more about DispatchTrack
OnTime 360
OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks Desktop/Enterprise, QuickBooks Online, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order entry, easy billing, route optimization, proof of delivery, multi-stop routing tools, automatic notifications, and flexible customer pricing with automatic quotes. Get started with a 14-day free trial, no credit card needed! Or if you’d like a personalized tour through OnTime, book a live demonstration to see the software in action.
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Track-POD
Track-POD is a one-dashboard solution to all of your logistics challenges.
1. Plan and optimize thousands of pickups and drop-offs at once.
Use our drag-and-drop route planner to import deliveries and collections. Optimize by time, distance, and expense.
2. Generate and print shipping labels.
Have your drivers scan packages and items before departure and at the customer's location using our barcode scanner app.
3. Keep customers in the loop.
You can share unlimited free email notifications to customers expecting their packages. Include a live tracking link and a dynamic ETA to eliminate all calls on delivery status.
4. Customize our Proof of Delivery template in PDF.
We offer a customizable Proof of Delivery template with any subscription plan. Include unlimited custom fields and adjust the template to your needs.
5. Access 2 years of analytics.
Delivery in Full, on Time (DIFOT), driver stats, planned vs actual time and distance, route costs, and more.
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Thrive Pizza Point-of-Sale
Thrive POS serves pizza and delivery restaurants. It combines point‑of‑sale, online ordering and delivery management in one package. Online ordering and delivery tools come standard at no extra charge. The built‑in delivery module includes strong driver dispatch and management tools. You can assign orders to drivers, track their location and status, and handle driver fees and tips. Thrive also integrates with Deliverect to pull in orders from DoorDash, Grubhub and other third‑party platforms, so you don’t need multiple tablets. A DoorDash Drive module lets you send orders directly to their drivers. The user interface makes it easy to see marketing data, update prices, run payroll and place orders. Thrive includes modules for loyalty marketing, enterprise reporting, table service, driver tracking and labor management. You can monitor drivers, hours worked and sales in real time. Request a demo to see how Thrive can help you manage and grow your restaurant.
Learn more about Thrive Pizza Point-of-Sale
Pricing
Starting Price:
Free
Free Version:
Free Version available.
Integrations
Company Information
Captain
Canada
www.captain.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Online
Captain Frequently Asked Questions
Q: What kinds of users and organization types does Captain work with?
Captain works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Captain support in their product?
Captain supports these languages: English.
Q: What kind of support options does Captain offer?
Captain offers support via online.
Q: What other applications or services does Captain integrate with?
Captain integrates with: DoorDash, Fleet by BEEM, SpotOn, SkipTheDishes, and Uber.
Q: Does Captain have a mobile app?
Yes, Captain has a mobile app for Android, iPhone, and iPad.
Q: What type of training does Captain provide?
Captain provides training in the form of documentation, live online, and videos.
Q: How much does Captain cost?
Pricing for Captain starts at Free.
