WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.
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ChatDesq
4.7 out of 5 stars
(3 Ratings)
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations.
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SocialAPI
SocialAPI is a cloud platform for WhatsApp Business messaging, marketing and customer support. It connects businesses to Meta’s WhatsApp Cloud API for campaign broadcasts, template messaging, delivery monitoring and contact management. A visual no-code flow builder supports automated replies and conversational workflows, while a shared team inbox lets multiple agents handle conversations with routing and internal collaboration. The platform also offers campaign scheduling, audience segmentation, AI chatbot automations, analytics, webhooks and a REST API with developer documentation. Businesses use it for promotions, order and shipping notifications, appointment reminders, lead follow-up and support across e-commerce, healthcare, education, real estate and other customer-facing organizations. Meta conversation charges are billed separately at Meta rates; SocialAPI states it adds no markup to those charges.
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WABB
WABB is a cloud-based WhatsApp business messaging platform for teams managing sales, support, marketing, and customer communications. It provides a no-code chatbot and automation builder for lead capture and qualification, FAQs, routing, onboarding, follow-up, and other conversation flows. A shared inbox lets teams view conversations, assign chats, track ownership, and hand automated conversations to human agents with context. Businesses can send scheduled broadcasts and campaigns, automate responses to Click-to-WhatsApp leads, and review analytics for conversations and campaign activity. WABB also connects WhatsApp workflows with CRM, ecommerce, and spreadsheet tools through named integrations and webhooks. It is aimed at businesses across ecommerce, hospitality, healthcare, education, agencies, and software, as well as sales, support, and marketing teams that need to manage customer interactions on WhatsApp.
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