Audience
Companies, businesses and merchants interested in a solution to offer their customers an optimized cancel experience
About Chargebee Retention
Increase customer lifetime value with new level of insight into why customers are canceling and a clear path on how to improve.
Retain customers with a high performing cancel experience.
The cancel button redirects customers to a cancel experience powered by Chargebee Retention, with personalized details designed to win them back. Dynamic offers are presented to customers based on targeting parameters. Automated workflows engage customers and track activity across channels and tools. Collect insights in simple dashboards that help you take action and retain more customers.
With Chargebee Retention you can address customer concerns before your customers cancel with an automated, scalable, and personalized experience.
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Join the SaaS companies who already trust Churnkey to protect over $500M in ARR.
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Chargebee
Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.
Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others.
Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.
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RetentionEngine
RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.
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1Capture
1Capture is a payment-capture and trial-conversion optimization tool that helps SaaS businesses turn more of their free trials into paying customers; often without changing their product at all. It integrates directly with your existing Stripe account for secure payments, and uses a method called “smart payment capture,” in which a customer’s card is pre-authorized (a “pending charge”) at signup rather than charged immediately. This way, when the trial ends, payment can be captured with a much higher success rate, virtually eliminating failed first payments. In addition, 1Capture offers a drag-and-drop trial-page builder, enabling creation of conversion-optimized, mobile-responsive signup pages with no coding needed. These pages can be AB tested, customized, and tailored (copy, design, discounts, payment-method prompts, etc.) to maximize conversions.
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Pricing
Starting Price:
$250 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Chargebee
Founded: 2011
United States
www.chargebee.com/retention/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Chargebee Retention Frequently Asked Questions
Q: What kinds of users and organization types does Chargebee Retention work with?
Chargebee Retention works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Chargebee Retention support in their product?
Chargebee Retention supports these languages: English.
Q: What kind of support options does Chargebee Retention offer?
Chargebee Retention offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Chargebee Retention integrate with?
Chargebee Retention integrates with: Chargebee, Segment EDI Platform, Revaly, KonnectzIT, Recurly, Salesforce, Slack, Stripe, and Zapier.
Q: What type of training does Chargebee Retention provide?
Chargebee Retention provides training in the form of documentation, live online, webinars, and in person.
Q: Does Chargebee Retention offer a free trial?
Yes, Chargebee Retention offers a free trial.
Q: How much does Chargebee Retention cost?
Pricing for Chargebee Retention starts at $250 per month.
