Audience
Small and midsize businesses, ecommerce stores, agencies, and support and sales teams that need website live chat and AI-assisted customer service.
About Chatway
Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support.
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Pricing
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Chatway
chatway.app/
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Support
Online
Chatway Frequently Asked Questions
Q: What kinds of users and organization types does Chatway work with?
Chatway works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Chatway support in their product?
Chatway supports these languages: English.
Q: What kind of support options does Chatway offer?
Chatway offers support via online.
Q: Does Chatway have a mobile app?
Yes, Chatway has a mobile app for iPhone and Android.
Q: What type of training does Chatway provide?
Chatway provides training in the form of documentation.
