Audience
Companies and businesses looking for a software solution for their billing operations and needs
About CommVergence
Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes.
Other Popular Alternatives & Related Software
Verax OSS/BSS Suite
Complete suite of OSS/BSS applications including Customer Care & Billing, Self Care Portal, Asset Management & Service Desk, Network Management & Application Performance Monitoring, Infrastructure Planning & Buildout. Quickly define, provision, monitor and bill services to start generating revenues in a short time. Open for integration with new and legacy systems. Flexible, extensible applications with rapid deployment times. Start with the apps most critical for your business and deploy others as needed. Verax Customer Care & Billing (CCB) enables pre-paid and post-paid billing of products and services. It unifies four business applications (Customer Care, Product Catalog, Self Care and Billing) into one, reducing the cost and time required for integration and enabling quick time-to-market at a competitive price. CCB is pre-integrated with Verax OSS applications (NMS, Service Desk, Provisioning) simplifying OSS-to-BSS integration and providing “looking glass” functionality.
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OSS360
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OneBill
OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs.
The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management.
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CostGuard
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.
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Integrations
Company Information
CommSoft
Founded: 1985
United States
www.commsoft.net/client-service
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
CommVergence Frequently Asked Questions
Q: What kinds of users and organization types does CommVergence work with?
CommVergence works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does CommVergence support in their product?
CommVergence supports these languages: English.
Q: What kind of support options does CommVergence offer?
CommVergence offers support via phone support and online.
Q: What other applications or services does CommVergence integrate with?
CommVergence integrates with: Avalara, Calix Cloud, and Paymentus.
Q: What type of training does CommVergence provide?
CommVergence provides training in the form of documentation, live online, and in person.
CommVergence Product Features
Billing and Provisioning
Billing & Invoicing
Supported
Rating
Supported
Carrier Access Billing
Not Supported
Contract Management
Not Supported
Customer Accounts
Not Supported
Customizable Billing
Not Supported
Flexible Rate Tables
Not Supported
Internet
Not Supported
Order Management
Not Supported
Post-Paid Systems
Not Supported
Pre-Paid Systems
Not Supported
Provisioning
Not Supported
Self Service Portal
Not Supported
Service Order System
Not Supported
VoIP
Not Supported
