Audience

Websites and ecommerce that want a powerful search and recommendation engine

About Coveo

360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Coveo
Founded: 2005
Canada
www.coveo.com

Videos and Screen Captures

Coveo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Coveo Frequently Asked Questions

Q: What kinds of users and organization types does Coveo work with?
Coveo works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Coveo support in their product?
Coveo supports these languages: English.
Q: What kind of support options does Coveo offer?
Coveo offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Coveo integrate with?
Coveo integrates with: AppBilling, AppHelp, AppInsights, AppMarket, AppReseller, AppWise, Canopy, Google Cloud Discovery AI, Ketch, LumApps, Sitecore, Elastic Path, Salesforce, SAP Store, ServiceNow, Stackreaction, Titan CMS, Wufoo, and Zendesk.
Q: What type of training does Coveo provide?
Coveo provides training in the form of documentation, live online, webinars, and in person.

Coveo Product Features

Enterprise Search

AI / Machine Learning Supported
Faceted Search / Filtering Supported
Indexing Supported
Text Analytics Supported
Full Text Search Not Supported
Fuzzy Search Not Supported
eDiscovery Not Supported

Insight Engines

AI / Machine Learning Not Supported
Augmented Analytics Not Supported
Data Aggregation Not Supported
Data Classification Not Supported
Data Extraction Not Supported
Data Source Connectors Not Supported
Full Text Search Not Supported
Intent Recognition Not Supported
Multiple Data Sources Not Supported
Search / Filter Not Supported
Sentiment Analysis Not Supported

Knowledge Management

Self Service Portal Not Supported
Collaboration Not Supported
Discussion Boards Not Supported
Cataloging / Categorization Not Supported
Full Text Search Not Supported
Content Management Not Supported
Knowledge Base Management Not Supported
Decision Tree Not Supported
Artificial Intelligence (AI) Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported

eCommerce Personalization

Abandoned Cart Email Not Supported
Product Recommendations Not Supported
Offers & Discounts Notifications Not Supported
Personalized Site Navigation Not Supported
Social Insights Not Supported
A/B Testing Not Supported
Reporting / Analytics Not Supported
Dynamic Pricing Not Supported