Audience

Companies and organizations seeking an omnichannel call center solution

About DialShree

DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams.

WHY COMPANIES CHOOSE DIALSHREE
✔ Reduce cost-per-call by up to 40% with AI automation and predictive dialing
✔ Handle 3x more outbound calls per agent with 5 dialer modes — predictive, auto, preview, progressive and manual
✔ Eliminate manual QA — AI scores 100% of calls automatically with sentiment detection
✔ Serve WhatsApp-first customers natively — no third-party integration needed
✔ Deploy in days — cloud, on-premise or hybrid — with 24/7 dedicated support

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Pricing

Starting Price:
$100 per month
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews for DialShree Write a Review

Company Information

Elision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

DialShree Frequently Asked Questions

Q: What kinds of users and organization types does DialShree work with?
DialShree works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DialShree support in their product?
DialShree supports these languages: English.
Q: What kind of support options does DialShree offer?
DialShree offers support via 24/7 live support and online.
Q: What other applications or services does DialShree integrate with?
DialShree integrates with: Elision AI Voice Analysis.
Q: What type of training does DialShree provide?
DialShree provides training in the form of documentation, live online, webinars, and in person.
Q: How much does DialShree cost?
Pricing for DialShree starts at $100 per month.

DialShree Product Features

Predictive Dialer

Call Recording Supported
Callback Scheduling Supported
Call Monitoring Not Supported
Call Results Not Supported
Call Transfer Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

DialShree Verified User Reviews

Write a Review
  • ANURAG S.
    Marketing Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Complete voice and IVR solution"

    5 out of 5 stars Posted 2020-06-29

    Pros: Dialshree offers extensive solution to voice calls and IVR based campaigns. Can be set up on premises based server. The features include-
    1. Creating IVR campaign with flexible parameters.
    2. Scheduling and Reattempting in case of no answer.
    3. Multi Level IVRs
    4. Live Campaign monitoring
    5. Voice Broadcasting

    Cons: This is very attractive solution to the Voice call based marketing. The one thing which i want to see improved is reporting section. The reporting section is not sufficient to analyze the campaigns, every time i need to export the data to any third party software to analyze.

    Overall: Dialshree can work as full fledged Dialer and as well as IVR machine. My experience with Dialshree is mostly with IVR campaign. For marketing and rebranding we uses it to pitch offers to customer base through IVR. The campaign can be completely customized based on the needs. It's very easy to use, Create a campaign, upload the customer's contact number, select the audio file which will be played on call. Select the time and date. Initiate the campaign.

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