Audience
Small and medium-sized businesses, e-shops and support teams that want to answer recurring customer questions 24/7.
About ELIA Assistant
ELIA Assistant is a SaaS AI customer-support platform for businesses that want to automate recurring customer conversations. Teams add FAQs, website pages, documents and policies to a knowledge base; the assistant uses that material to answer questions in a website chat widget, WhatsApp and Telegram. Its email feature drafts replies from company information for staff review, while complex requests can be handed to a support agent with the conversation history. A browser-based CRM lets teams review conversations, assign requests and manage their status, with unlimited users included. Teams can test responses on their own content before deployment. Custom plans add CRM and booking system integrations, Slack and Microsoft Teams. A seven-day free trial is available.
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Pricing
Starting Price:
€29/month
Pricing Details:
The Chat plan costs €35/month with monthly billing or €29/month equivalent when billed annually, for up to 1,000 messages/month. The Email beta costs €149/month with monthly billing. Prices exclude tax. Custom plan pricing depends on scope.
Free Trial:
Free Trial available.
Company Information
ELIA
Founded: 2004
Slovakia
elia-assistant.com
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Product Details
Platforms Supported
Cloud
Support
Online
ELIA Assistant Frequently Asked Questions
Q: What kinds of users and organization types does ELIA Assistant work with?
ELIA Assistant works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ELIA Assistant support in their product?
ELIA Assistant supports these languages: English.
Q: What kind of support options does ELIA Assistant offer?
ELIA Assistant offers support via online.
Q: What other applications or services does ELIA Assistant integrate with?
ELIA Assistant integrates with: Microsoft Teams, Model Context Protocol (MCP), Shopify, Slack, Telegram, WhatsApp, WooCommerce, and WordPress.
Q: Does ELIA Assistant have an API?
Yes, ELIA Assistant has an API.
Q: Does ELIA Assistant offer a free trial?
Yes, ELIA Assistant offers a free trial.
Q: How much does ELIA Assistant cost?
Pricing for ELIA Assistant starts at €29/month.
