Audience
Everest caters to a plethora of verticals that include food, healthcare, manufacturing, and financial services.
About Everest 7
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.
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Integrations
No integrations listed.
Company Information
Lynk Software
Founded: 1970
United States
www.lynksoftware.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Live Online
In Person
Support
Phone Support
Everest 7 Frequently Asked Questions
Q: What kinds of users and organization types does Everest 7 work with?
Everest 7 works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Everest 7 support in their product?
Everest 7 supports these languages: English.
Q: What kind of support options does Everest 7 offer?
Everest 7 offers support via phone support.
Q: What type of training does Everest 7 provide?
Everest 7 provides training in the form of live online and in person.
Q: What pricing for support is available for Everest 7?
Everest 7 offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Everest 7?
Everest 7 offers training additional fee / premium available.
Everest 7 Product Features
Complaint Management
Case Management
Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Supported
Self Service Portal
Supported
Forms Management
Not Supported
Social Media Monitoring
Not Supported
Survey Management
Not Supported