Audience

Organizations in regulated industries needing a solution to replace traditional fax infrastructure and integrate with email or online portals

About Fax.Cloud

Designed for compliance-heavy industries, Fax.Cloud delivers encrypted, point-to-point faxing with guaranteed delivery and built-in audit trails for just 2¢ CAD per page. It meets PIPEDA, HIPAA, and SOC2 requirements, while avoiding the risks of spam filters, misdirected emails, and silent failures associated with email. Send and receive faxes anywhere using a web portal, email, desktop, or mobile device. There’s no need for phone lines, hardware, or maintenance, and all transmissions and stored documents are securely encrypted. Set up your team of Users, assign permissions and send documents in just a few clicks. Get email notifications when documents are received and keep everything organized in one place. With local and toll-free numbers and easy scalability, Fax.Cloud grows as your business grows. Upgrade to smarter, safer faxing today. Get started with Fax.Cloud.

Pricing

Starting Price:
$10 CAD per month
Pricing Details:
Includes 500 pages per month. All prices in Canadian dollars.

Integrations

API:
Yes, Fax.Cloud offers API access

Ratings/Reviews

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Company Information

Aizan Technologies Inc.
Founded: 1999
Toronto, Ontario Canada

Videos and Screen Captures

Fax.Cloud Screenshot 1

Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Fax.Cloud Frequently Asked Questions

Q: How complex is the setup?
It’s straightforward; We will complete the process for you and you will be live as soon as the porting is completed.
Q: Will we lose any fax numbers when switching from our current provider?
No. We port your numbers over, so clients continue using the same fax numbers.
Q: Can we set this up remotely for our satellite offices?
Yes. Remote provisioning is fully supported.
Q: Is the product secure?
Yes, unlike email or file-sharing tools, Fax.Cloud doesn’t bounce around the internet, exposed and vulnerable. It’s direct, encrypted, and verified. The system complies with common security standards such as HIPAA, PIPEDA and SOC2. You get delivery confirmation, audit trails, and peace of mind, without the spam filters, metadata leaks, or cyber threats.
Q: How do you handle downtime during migration?
Temporary call-forwarding ensures you never miss inbound faxes.
Q: Do you offer onboarding assistance?
Yes. Every client gets a dedicated onboarding specialist.
Q: How is access to fax records controlled?
Role-based permissions and user authentication.
Q: Can different departments have separate fax numbers and inboxes?
Yes. Multi-department routing is built-in.
Q: How will this impact our IT resource requirements?
It reduces workload - no hardware maintenance or line management required.
Q: Where is the solution hosted?
Data sovereignty is assured as all fax data is stored securely within data centers which are resident in the country in which you are located, ensuring compliance with regulations and protecting sensitive information under local privacy laws.
Q: What kinds of users and organization types does Fax.Cloud work with?
Fax.Cloud works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fax.Cloud support in their product?
Fax.Cloud supports these languages: English.
Q: What kind of support options does Fax.Cloud offer?
Fax.Cloud offers support via phone support and online.
Q: What other applications or services does Fax.Cloud integrate with?
Fax.Cloud integrates with: Microsoft Azure and Gmail.
Q: Does Fax.Cloud have an API?
Yes, Fax.Cloud has an API.
Q: What type of training does Fax.Cloud provide?
Fax.Cloud provides training in the form of documentation, live online, in person, and videos.
Q: How much does Fax.Cloud cost?
Pricing for Fax.Cloud starts at $10 CAD per month.

Fax.Cloud Product Features

Compliance

Fax.Cloud is built for organizations where compliance and accountability are non-negotiable. Healthcare, finance, legal and government teams rely on encrypted, point-to-point cloud faxing that provides verified delivery, full audit trails, and clear proof of transmission. Unlike email, documents don’t get trapped in spam filters, exposed through metadata, or silently fail without notice. Fax.Cloud supports compliance requirements such as PIPEDA, HIPAA, and SOC2 while giving compliance teams confidence that sensitive data is delivered securely, tracked completely, and retained safely.

Archiving & Retention Supported
Artificial Intelligence (AI) Supported
Audit Management Supported
Compliance Tracking Supported
Environmental Compliance Supported
HIPAA Compliance Supported
ISO Compliance Supported
OSHA Compliance Supported
Version Control Supported
Workflow / Process Automation Supported
Controls Testing Not Supported
FDA Compliance Not Supported
Incident Management Not Supported
Risk Management Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported

Fax Server

If you’re searching for a fax server alternative that cuts cost without cutting reliability, Fax.Cloud replaces expensive on-prem hardware with a simple, modern, pay-per-page cloud fax platform. There is no hardware, phone lines or maintenance to manage, yet you still get secure delivery confirmation and audit trails that email distribution can’t provide. By removing the risks of spam filtering, inbox overload, and cyber exposure, Fax.Cloud delivers dependable document transmission at just 2¢ CAD per page.

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax

Fax.Cloud is ideal for teams moving away from legacy fax machines or looking to add the right solution for secure, compliant and cost-effective transmission of your most important documents. Users can send and receive faxes via web portal, email, desktop, or mobile, while gaining the reliability email lacks. Documents are delivered directly, not filtered, forwarded, or altered by email systems, and every transmission includes confirmation and tracking. The result is a familiar fax workflow with modern convenience, fewer failures, better organization, and no physical hardware to manage. And at just 2 cents CAD per page, it is an industry leader.

Alerts / Notifications Supported
Cloud Storage Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported
Electronic Signature Not Supported

Secure File Transfer

For organizations managing contracts, legal records, financial files, or sensitive HR documents, Fax.Cloud serves as a secure file transfer solution with accountability built in. Unlike email or standard file sharing, it avoids metadata leaks, phishing risks, and unverified delivery. Each fax is encrypted, transmitted point to point, confirmed upon receipt, and recorded in an audit trail. For teams that need proof, privacy, and protection, Fax.Cloud is the right solution for secure, compliant and cost-effective transmission of your most important documents.

Fax.Cloud Additional Categories

HIPAA Compliant Fax

When handling patient data, email simply isn’t enough. Fax.Cloud provides HIPAA-ready modern cloud faxing with encrypted transmission, delivery confirmation, and audit trails that help healthcare organizations demonstrate compliance. Unlike email, which can expose PHI through metadata, misdelivery, or inbox compromise, Fax.Cloud offers direct, verifiable document exchange. Providers gain peace of mind knowing prescriptions, referrals, and medical records are securely delivered, confirmed, and logged every time. Fax.Cloud is the right solution for secure, compliant and cost-effective transmission of your most important documents.