Audience
Online retailers and brands requiring a solution to create interactive, live-video shopping experiences to boost conversion rates, lift order value and reduce returns
About Immerss Live Commerce
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.
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buywith
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Pricing
Starting Price:
$66 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Immerss
Founded: 2015
United States
www.immerss.live/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online
Immerss Live Commerce Frequently Asked Questions
Q: What kinds of users and organization types does Immerss Live Commerce work with?
Immerss Live Commerce works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does Immerss Live Commerce support in their product?
Immerss Live Commerce supports these languages: English.
Q: What kind of support options does Immerss Live Commerce offer?
Immerss Live Commerce offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Immerss Live Commerce integrate with?
Immerss Live Commerce integrates with: Adobe Experience Platform, Gorgias, Intercom, LiveChat, Magento, Olark, Salesforce Agentforce Commerce, Shopify, Tidio, WooCommerce, and Zendesk.
Q: Does Immerss Live Commerce have an API?
Yes, Immerss Live Commerce has an API.
Q: Does Immerss Live Commerce have a mobile app?
Yes, Immerss Live Commerce has a mobile app for iPad and iPhone.
Q: What type of training does Immerss Live Commerce provide?
Immerss Live Commerce provides training in the form of documentation, live online, and videos.
Q: Does Immerss Live Commerce offer a free trial?
Yes, Immerss Live Commerce offers a free trial.
Q: How much does Immerss Live Commerce cost?
Pricing for Immerss Live Commerce starts at $66 per month.
Q: What pricing for support is available for Immerss Live Commerce?
Immerss Live Commerce offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Immerss Live Commerce?
Immerss Live Commerce offers training included with purchase.
