Audience
Internal communications & HR for enterprise & medium-sized organizations
About Interact Software
Interact is a global software company that serves intranet software to over 1.7m users across more than 1000 organizations including Levi's, Domino’s and Sony PlayStation.
We specialize in solving communication and engagement challenges by combining our enterprise-grade software with our experienced in-house professional services, focusing on developing strategic partnerships with our customers.
Interact has offices in New York, Boston, London, and Manchester and operates across North America and EMEA.
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Company Information
Interact
Founded: 1996
United States
www.interactsoftware.com/
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Interact Software Frequently Asked Questions
Q: What kinds of users and organization types does Interact Software work with?
Interact Software works with these users and organization types: Mid Size Business, Enterprise, Nonprofit, and Government.
Q: What languages does Interact Software support in their product?
Interact Software supports these languages: Afrikaans, Arabic, Bulgarian, Catalan, Chinese (Mandarin), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Estonian, Fiji, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish , Tamil, Turkish, Ukrainian, Welsh.
Q: What kind of support options does Interact Software offer?
Interact Software offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Interact Software integrate with?
Interact Software integrates with: Microsoft Azure, Box, SAP Concur, Google Workspace, Microsoft Outlook, Microsoft Stream, Microsoft Teams, Microsoft 365, Microsoft OneDrive, Salesforce, ServiceNow, Microsoft SharePoint, Sideways 6, Slack, The Cloud Connectors, Trello, Workday Extend, Zendesk, and Zoho Directory.
Q: Does Interact Software have an API?
Yes, Interact Software has an API.
Q: Does Interact Software have a mobile app?
Yes, Interact Software has a mobile app for Android, iPhone, and iPad.
Q: What type of training does Interact Software provide?
Interact Software provides training in the form of documentation, live online, webinars, and in person.
Q: What pricing for support is available for Interact Software?
Interact Software offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Interact Software?
Interact Software offers training included with purchase and additional fee / premium available.
Interact Software Product Features
Collaboration
Brainstorming
Supported
Calendar Management
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Version Control
Supported
Video Conferencing
Supported
Chat / Messaging
Not Supported
Task Management
Not Supported
Digital Signage
Automatic Player Updates
Supported
Media Library
Supported
Multi-Screen Support
Supported
Remote Deployment
Supported
Remote Display Management
Supported
Content Scheduling
Not Supported
Visual Editor
Not Supported
Digital Workplace
Activity / News Feed
Supported
Calendar Management
Supported
Content Management
Supported
Document Management
Supported
Employee Directory
Supported
File Sharing
Supported
Knowledge Management
Supported
Surveys & Feedback
Supported
Chat / Messaging
Not Supported
Task Management
Not Supported
Employee Advocacy
Content Controls / Compliance
Supported
Content Library Creation
Supported
Mobile Access
Supported
Post Scheduling
Supported
Push / Email Notifications
Supported
Reporting / Analytics
Supported
Social Sharing Gamification
Supported
Tiered User Permissions
Supported
Employee Communication Tools
Activity / News Feed
Supported
Blogs
Supported
Employee Directory
Supported
Event Calendar
Supported
File Sharing
Supported
Knowledge Management
Supported
Newsletter Management
Supported
Surveys & Feedback
Supported
Audio / Video Conferencing
Not Supported
Chat / Messaging
Not Supported
Idea Management
Activity Dashboard
Supported
Brainstorming
Supported
Collaboration
Supported
Creator Tracking
Supported
Idea Ranking
Supported
Project Tracking
Supported
Status Tracking
Supported
Internal Communications
App Integration
Supported
Blogs
Supported
Chat/Messaging
Supported
Employee Directory
Supported
Event Calendar
Supported
Newsletter Management
Supported
Photo Gallery
Supported
Social Sharing
Supported
Survey Management
Supported
Email Management
Not Supported
Telephony
Not Supported
Video Chat
Not Supported
Voice Chat
Not Supported
Intranet
Activity / News Feed
Supported
Blogs
Supported
Calendar Management
Supported
Content Management
Supported
Discussions / Forums
Supported
Employee Directory
Supported
Knowledge Management
Supported
Policy Management
Supported
Search
Supported
Wiki
Supported
Portal
Collaboration
Supported
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Search
Supported
Chat
Not Supported
Interact Software Verified User Reviews
Write a Review-
Probability You Would Recommend? 8 out of 10
"Adaptable powerful intranet" 4 out of 5 stars Posted 2023-11-27
Pros: Fantastic search functionality and new features keep getting added - with admin control over when to turn them on.
It's easy to make great looking pages, and after some training is easy to self manage and administrate.Cons: Learning the platform requires a steep learning curve, but once you get it you're away.
The only real lack is that the social tools feel quite last decade - message boards and forums. Would like to see some real modernisation there.Overall: I'm really happy with our Interact platform. I led a team to launch it and now am the main power user, as well as a daily user as a customer too. The search is incredible and I'm happy with how the platform continues to develop.
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