Audience

International brands and merchants interested in a solution to enter the Chinese market

About JD.com

JD.com is a cross-border ecommerce platform, enabling international brands and merchants to sell directly to Chinese consumers without requiring a physical presence in China. It offers a comprehensive solution that includes global shipping and warehousing, leveraging partnerships with major logistics companies like DHL, Australia Post, and YAMATO, as well as JD's own extensive domestic logistics network, ensuring efficient and reliable delivery services. JD Worldwide supports various store formats, each catering to different business needs and structures. It provides advanced marketing tools and initiatives, including the "Spring Dawn" program, which offers integrated supply chain processes and rebates for new sellers in the beauty and skincare sectors. With over 1,000 warehouses and a reach extending to more than 220 countries and regions, JD Worldwide facilitates seamless access to the Chinese market for foreign brands, ensuring product authenticity and customer satisfaction.

Integrations

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Company Information

JD.com
Founded: 2004
China
global.jd.com

Videos and Screen Captures

JD.com Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

JD.com Frequently Asked Questions

Q: What kinds of users and organization types does JD.com work with?
JD.com works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does JD.com support in their product?
JD.com supports these languages: English.
Q: What kind of support options does JD.com offer?
JD.com offers support via phone support and online.
Q: What other applications or services does JD.com integrate with?
JD.com integrates with: AgentKey, CelerData Cloud, and Vin OMS.
Q: What type of training does JD.com provide?
JD.com provides training in the form of documentation and in person.

JD.com Product Features