Audience
Small to large businesses.
About Kangaroo Rewards
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support.
Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit.
Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.
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Pricing
Starting Price:
$99/month
Pricing Details:
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Trial:
Free Trial available.
Company Information
Kangaroo Rewards
Founded: 2012
Canada
get.kangaroorewards.com/customerloyalty/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Kangaroo Rewards Frequently Asked Questions
Q: What kinds of users and organization types does Kangaroo Rewards work with?
Kangaroo Rewards works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Kangaroo Rewards support in their product?
Kangaroo Rewards supports these languages: Arabic, Dutch, English, French, Portuguese, and Spanish.
Q: What kind of support options does Kangaroo Rewards offer?
Kangaroo Rewards offers support via phone support and online.
Q: What other applications or services does Kangaroo Rewards integrate with?
Kangaroo Rewards integrates with: BigCommerce, Constant Contact, Klaviyo, Lightspeed Retail, Magento, Mailchimp, Shopify, Weevi, and WooCommerce.
Q: Does Kangaroo Rewards have an API?
Yes, Kangaroo Rewards has an API.
Q: Does Kangaroo Rewards have a mobile app?
Yes, Kangaroo Rewards has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Kangaroo Rewards provide?
Kangaroo Rewards provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Kangaroo Rewards offer a free trial?
Yes, Kangaroo Rewards offers a free trial.
Q: How much does Kangaroo Rewards cost?
Pricing for Kangaroo Rewards starts at $99/month.
Q: What pricing for support is available for Kangaroo Rewards?
Kangaroo Rewards offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Kangaroo Rewards?
Kangaroo Rewards offers training additional fee / premium available.
Kangaroo Rewards Product Features
Contest
Blind Judging
Supported
Social Promotions
Supported
Sweepstakes
Supported
Awards Management
Not Supported
Entrant Management
Not Supported
Entry Fee Processing
Not Supported
Entry Management
Not Supported
Forms Management
Not Supported
Fraud Detection
Not Supported
Judging Management
Not Supported
Scoring
Not Supported
Skills Contests (Photo, Essay, Design, etc)
Not Supported
Social Media Management
Not Supported
Timeline Management
Not Supported
Voting Management
Not Supported
Customer Advocacy
Advocate Management
Supported
Campaign Management
Supported
Communication Management
Supported
Gamification
Supported
Referral Tracking
Supported
Reporting/Analytics
Supported
Rewards Program
Supported
Social Engagement
Supported
Community Management
Not Supported
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Supported
Feedback Collection
Supported
Gamification
Supported
Content Syndication
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Survey Management
Supported
Text Analysis
Supported
Knowledge Management
Not Supported
Sentiment Analysis
Not Supported
Trend Analysis
Not Supported
Customer Loyalty
CRM
Supported
Corporate Memberships
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
Employee Advocacy
Push / Email Notifications
Supported
Reporting / Analytics
Supported
Social Sharing Gamification
Supported
Tiered User Permissions
Supported
Content Controls / Compliance
Not Supported
Content Library Creation
Not Supported
Mobile Access
Not Supported
Post Scheduling
Not Supported
Gamification
Contest Management
Supported
Feedback Management
Supported
For Sales
Supported
Leaderboards / Activity Tracking
Supported
Performance Metrics
Supported
Rewards Management
Supported
Badge Management
Not Supported
Collaboration Tools
Not Supported
For Call Centers
Not Supported
For Developers
Not Supported
For Education
Not Supported
For Onboarding
Not Supported
Goal Setting / Tracking
Not Supported
Loyalty Management
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
White Label
Supported
Marketing Automation
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Segmentation
Supported
Social Marketing
Supported
A/B Testing
Not Supported
Analytics / ROI Tracking
Not Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Lead Scoring
Not Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Website Visitor Tracking
Not Supported
Referral
Affiliate Marketing
Supported
Campaign Management
Supported
Contact Management
Supported
Employee Referral Management
Supported
Feedback Management
Supported
Loyalty Program
Supported
Referral Tracking
Supported
Rewards Management
Supported
Lead Engagement
Not Supported
SMS Marketing
MMS
Supported
Mass Texting
Supported
Message Personalization
Supported
Mobile Coupons
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Supported
2-Way Messaging
Not Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Mobile Keywords
Not Supported
Kangaroo Rewards Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Excellent Loyalty Program" 5 out of 5 stars Posted 2019-05-09
Pros: - Easy set-up
- User-Friendly
- Many reward features (points, tiers, specific item rewards, contests, etc...
- Easy to segment and target groups based on purchase behavior, spend intervals etc...
- Easy to send personalized rewards & marketing campaigns
- Excellent customer serviceCons: I have no complaints. I have been using the platform for 5 months and everything works as promised.
Overall: I was really surprised and impressed with how easy it was to set up our loyalty program and customize it to our brand. Creating offers, discounts and sending out marketing blasts is straight-forward and works exceptionally well. We have seen our email opens and campaign participation sky-rocket. Our customers really took to the program quickly and it has quickly become our primary marketing tool. We have experienced a lift in average order values and visits in our store.
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