Audience
Shopify retailers
About Loop Returns
Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.
Other Popular Alternatives & Related Software
12Return
12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce.
Prepared for global returns
In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business.
No one-size-fits-all
You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more.
Multi-language customer interface
Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages.
It works with any system
Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.
Learn more about 12Return
Sorted
Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers.
Learn more about Sorted
ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
Learn more about ReverseLogix
Return Prime
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.
The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
Learn more about Return Prime
Integrations
Company Information
Loop Returns
Founded: 2017
United States
loopreturns.com
Other Useful Business Software
Patching and Endpoint Management for Under $1/Endpoint
Splashtop AEM gives IT teams automated patching, monitoring, and unattended remote access for Windows and macOS. No long setup, no paying extra for key features.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Loop Returns Frequently Asked Questions
Q: What kinds of users and organization types does Loop Returns work with?
Loop Returns works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Loop Returns support in their product?
Loop Returns supports these languages: English.
Q: What kind of support options does Loop Returns offer?
Loop Returns offers support via online.
Q: What other applications or services does Loop Returns integrate with?
Loop Returns integrates with: Accumula, Arka, Attentive, Blotout, Canopy, Celigo, iDrive Logistics, Kustomer, Meltano, MESA, NetSuite, OmniPanel, Pandium, Rise.ai, RLM Apparel Software, ShipBob, Shipfusion, ShipMonk, Shop Circle, Shopify Plus, Shopify, Two Boxes, VL OMNI, and Ryder E-commerce by Whiplash and more.
Q: What type of training does Loop Returns provide?
Loop Returns provides training in the form of documentation.
Loop Returns Product Features
Returns Management
3PL / ERP Integration
Supported
Automated Exchanges
Supported
Custom Return Policy
Supported
Inventory Management
Supported
One-Click Returns Processing
Supported
Returns Analytics
Supported
Shopper Self-Service
Supported
Smart Data Collection
Supported
Branded Experience
Not Supported