Audience
Banks, credit unions
About Lynq by Agent IQ
Agent IQ’s Lynq is an AI-powered relationship banking platform that helps financial institutions grow by deepening relationships beyond the branch. Lynq combines instant AI self-service with easy access to a dedicated banker, so account holders get fast answers and human help in one place. Features include asynchronous messaging, video chat, voice calling, co-browsing, and file exchange. AI assists staff with suggested replies, auto tagging, translation, and conversation summaries. Teams orchestrate outreach with role based routing, queues, SMS and push notifications, and proactive alerts. Leaders get analytics on topics, sentiment, and resolution times. Lynq integrates with digital banking providers and CRMs through APIs and webhooks. Security includes SOC 2, single tenant US hosting, and encryption in transit and at rest. Institutions tailor experiences for segments, branches, and lines of business.
Other Popular Alternatives & Related Software
Moxo
Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences.
Business processes often fragment across departments, clients, vendors, and partners, creating inefficiency and risks. Our platform streamlines these workflows—turning disjointed experiences into smooth, efficient operations that reduce costs and enhance client satisfaction.
Moxo accelerates critical processes including client onboarding, document collection, and exception handling. The results: faster completion times, reduced compliance risks, and superior client experiences.
Leading institutions across financial services, consulting, legal, healthcare, and real estate—including Citibank and BNP Paribas —trust Moxo to orchestrate their mission-critical business relationships.
Learn more about Moxo
Bankers Realm
Bankers Realm Core Banking, a web-enabled application offers multi-currency, lingual and multi-channel technology features, offering a unique ‘banking without boundaries’ experience. With best-in-class security features, & highly scalable, Bankers Realm offers. Robust architecture that runs on a proven enterprise platform and windows-based environment. Seamless integration across existing software systems. Flexible and scalable for high transaction volumes and ease of learning and use of the products. Low-cost investment with superior performance. Virtual Lending solution provides access to credit scoring systems remotely, allowing financial institutions to sanction digital loans. Individual and group borrowers can be catered to remotely, without branch visits, allowing access to the entire suite of banking services. Omnichannel banking lets you take the bank to your customer across every channel that the customer wants.
Learn more about Bankers Realm
NexJ CRM
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives.
CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships.
CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships.
CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service.
CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions.
CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities.
Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry.
Learn more about NexJ CRM
VeriBranch
VeriPark’s Branch Automation Solution, VeriBranch, provides a unified frontend that empowers branch staff to become universal bankers while supporting contactless customer journeys in digital branches. VeriBranch gives banks the tools to transform branches into high-value sales centers, leveraging technology to empower staff and deliver customer satisfaction. The solution enables bank employees and technology to work together, with the right information at their fingertips to execute transactions. VeriBranch connects directly to back-office systems, streamlining business processes. It provides branch staff with the necessary infrastructure and tools for a remote work environment. Bank tellers can execute efficient transactions, such as loan origination, account origination, and transfers from a single interface. Relationship Managers and advisors can engage customers and provide personalized financial planning services, whether at the branch or remotely.
Learn more about VeriBranch
Integrations
No integrations listed.
Company Information
Agent IQ
Founded: 2015
United States
www.agentiq.com
Videos and Screen Captures
Other Useful Business Software
Go from Code to Production URL in Seconds
Skip the Kubernetes configs. Cloud Run handles HTTPS, scaling, and infrastructure automatically. Two million requests free per month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Lynq by Agent IQ Frequently Asked Questions
Q: What kinds of users and organization types does Lynq by Agent IQ work with?
Lynq by Agent IQ works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Lynq by Agent IQ support in their product?
Lynq by Agent IQ supports these languages: English.
Q: What type of training does Lynq by Agent IQ provide?
Lynq by Agent IQ provides training in the form of documentation, live online, webinars, and videos.
