Audience

Stop chargebacks through merchant-issuer collaboration

About Merchanto

Chargeback deflection with the highest efficiency.

Say goodbye to chargebacks with our seamless merchant-issuer collaboration. Merchanto offers an easy-to-use, all-in-one solution designed to eliminate chargebacks completely.

As an official partner of Visa and MasterCard, Merchanto connects you to a global network, covering over 99% of all Visa and MasterCard issuers with just one simple integration.

We enable near-real-time sharing of dispute data and transaction details between financial institutions and merchants. Supported by thousands of issuers worldwide, our platform offers pre-dispute resolution, stopping chargebacks before they even occur.

Join Us Today and Safeguard Your Merchant Account Once & Forever.

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Pricing

Starting Price:
$32
Pricing Details:
No monthly or initial fees for customers

Operate seamlessly with zero extra costs. Pay only for the valuable payload.

Integrations

API:
Yes, Merchanto offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 3.5 / 5
design 3.0 / 5
support 5.0 / 5
More Reviews for Merchanto Write a Review

Company Information

Merchanto
Founded: 2022
Latvia
merchanto.org

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Merchanto Frequently Asked Questions

Q: What kinds of users and organization types does Merchanto work with?
Merchanto works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Merchanto support in their product?
Merchanto supports these languages: English.
Q: What kind of support options does Merchanto offer?
Merchanto offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Merchanto integrate with?
Merchanto integrates with: Braintree, Ethoca, PayPal, Paysafe, Rapyd, Shopify, Slack, Stripe, Visa Intelligent Commerce, and Zendesk.
Q: Does Merchanto have an API?
Yes, Merchanto has an API.
Q: What type of training does Merchanto provide?
Merchanto provides training in the form of documentation, live online, in person, and videos.
Q: How much does Merchanto cost?
Pricing for Merchanto starts at $32.

Merchanto Product Features

Chargeback Management

Chargeback Dispute Management Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Merchants Supported
Fraud Detection Supported
Reporting / Analytics Supported
Chargeback Insurance Not Supported
For Banks / Issuers Not Supported
For Suppliers / Manufacturers / Distributors Not Supported

Merchanto Verified User Reviews

Write a Review
  • A Merchanto User
    Founder
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "We've been using Merchanto to manage chargebacks and disputes, and it significantly simplified our workflow"

    5 out of 5 stars Posted 2026-03-30

    Pros: A lot. UI\UX
    Customer support so confident and competent
    Great pricing terms (with no extra fees or monthly fixed charges)

    Cons: For 100% they need more integrations under the hood (but slack automation works really smoothly)!

    Overall: The platform gives us early alerts about disputes and helps resolve them before they turn into chargebacks. It’s especially useful for our subscription focused boutique agency as we sell our services as a products

    Read More...
  • Shura A.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Personal usage as a store owner"

    5 out of 5 stars Posted 2026-03-26

    Pros: Covers all my needs and solves the key pain points for my business.
    Reliable product with strong functionality.

    Cons: The platform’s design feels outdated and could use a refresh.

    Overall: They really need to refresh the platform’s outdated design, but otherwise it’s perfect. As a product, it covers all my needs and pain points.

    Read More...
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