Naive

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

VoltusWave is an enterprise AI agent workforce platform designed to move beyond isolated automation tools by combining intelligent agents with a full execution layer where they can operate end-to-end business processes. It provides a unified system where AI agents can read documents, make decisions, execute workflows, and escalate exceptions, all with full auditability and human override built in. It is powered by six interconnected engines, including process orchestration, rules enforcement, document generation, integration infrastructure, no-code application building, and a governed AI agent workforce, enabling organizations to run complex operations such as procure-to-pay or enterprise-to-cash cycles with minimal manual intervention. AI agents operate across these layers to handle documents, approvals, reconciliations, compliance checks, and customer interactions, while a rules engine ensures that every action follows predefined logic with version control and traceability.