Nural ASM

Zed-Service™ is a world-class customer service CRM software with intelligent reporting and analytics dashboard. Zed-Service™ allows you to keep pace with industry growth with scalable service management solutions. Drive growth by automating your operations, improving after-sales services, and handling field services and warranty management, all through a unified platform. Zed-Service™ is primarily meant for industries needing after-sales service and repair management. Processes like walk-in service, on-site service, and Return-to-Bench (RTB) can be streamlined effortlessly to improve profitability and brand image. A one-stop solution for after-sales service management that works across industries and verticals, including, telecommunications, health & wellness, consumer electronics, home appliances, computer hardware & networking, and power technology. Incorporated warranty claim management software for improving customer experience.

Tavant Warranty is an industry-leading warranty management solution that brings together OEMs, suppliers, and service channel partners in a real-time collaborative environment. The product enables end-to-end warranty lifecycle management and is the only solution of its kind on the Salesforce platform. The product has evolved with over 20 years of experience working with leading manufacturers globally. Tavant Warranty helps reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts. Tavant continues to add new components to its warranty management suite. TMAP (Tavant Warranty Analytics Platform) is one such product that uses the latest artificial intelligence techniques to generate actionable insights. Other extended modules like Supplier recovery, Campaign Management, Audit Management, Field service management, etc. cover the entire gamut of aftermarket services for the manufacturers.