PageDNA

Pros: The team at PageDNA was easy to work with and were always answered our questions in a timely manner. They had a great process in place to make sure we were successful.

Cons: Did not have any Cons to working with the PageDNA team.

Overall: We had attempted to implement another product and were not successful. PageDNA made it easy for use to secede.

Pros: Customer Service has been excellent. The build looks great. The site is user-friendly. Moving to PageDNA has been a great experience. Only wish we would have done it sooner.

Cons: Nothing- everything has been great. There are no cons with the move that we made to PageDNA.

Overall: The experience has been great and I would recommend using them for any storefront sites. This is exactly what we were looking for.

Pros: PageDNA is highly customizable, allowing us to brand specifically for our W2P arm. Support and implementation was handled with patience and detail, and I felt like the team was equipping me with the tools to create what fits our business, not just telling me what to do.

Cons: It's easy to get in the weeds with items and different parameters, but it's hard to list it as too much of a con when PageDNA support was always available to bail me out if I got stuck on something specific.

Overall: Overall, I've been very pleased with PageDNA's team. We are still in the process of building out a couple of storefronts, and it's comforting to know they are in my back pocket to help me through any issues I come across. We currently have two customers live with fulfillment/internal print stores, and they have been very vocal about the ease and features we can now offer them.

Pros: Customer support & fast responses, easy to use, seamless setup. The landing page for customers is also straight forward and looks modern/up to date without being overly designed.

Cons: Very few cons! We have been happy with this service, but there are minor things we'd like to see in the future, such as live price break updates on static items.

Overall: We have been very happy with PageDNA. The pricing is very reasonable, the system is easy to use, and the best part is the support we've received. The team is very efficient and friendly, and it feels like they prioritize our every request as soon as it's received. Courtney and Jon are wonderful to work with!

Pros: Ease of Setup with Page DNA assistance
Cost
Training
Site ease of use
responsive
Customer service is outstanding
All employees have a great understanding of the site

Can touch many areas (apparel, Ad Specialties, and Print)

Cons: Backend can be complicated to setup new to the system.

Overall: Great Site and the clients are using it now and love it. I am very happy to have this product at fingertips so that we can provide top of the line support to our clients at any level.

Pros: We like the flexibility in customising To our department and requirements. We had a different Web submission solution and changed to Page DNA. Page DNA's team does most of the work for you! They go out of their way to create the solution you envision. We felt the timeline to implement the solution was more than appropriate.

Cons: I would say that while certainly acceptable the proofing process could use a little improvement. It is there but a little sooner visibility for the proof would be a nice improvement.

Overall: Overall, Page DNA is easy to work with, they take a personal interest in delivering a site to your expectations. Timing and cost to me are not a problem. Page DNA is responsive and definitely feels like privately owned company actually taking care of their customers.

Pros: Hands on training and great follow up service. There weekly check-in's was by far my favorite part during the trainings.

Cons: There training site is very cumbersome and can be slightly overwhelming at times.

Overall: Overall there knowledge and experience have been great to work with and there always willing to assist with challenging requests.

Pros: UI on the admin side is easy to navigate, product building is pretty streamlined and user friendly. Client facing site is clean, easy to navigate, and responsive. Diverse set of base products with flexible options to fit the needs of a custom printer.

Cons: Stylizing is generally via CSS/HTML outside of the canned options within the site so a small learning curve to get everything just how you want it, but the support team is there to do it for you if you need.

Overall: Highly recommend for businesses big and small, lots of good tools. Support is fast & implementation is easy.

Pros: Ease of setup – PageDNA walks you through the entire setup process step by step, making it easy to get up and running quickly without heavy technical support.
Strong integration capabilities – The platform integrates seamlessly with existing systems and workflows, which simplifies order management and reduces manual work.
User-friendly interface – Both administrators and end users find the interface intuitive, resulting in fewer training needs and faster adoption.

Cons: Learning curve for advanced features – While basic setup is straightforward, more complex configurations and advanced functionality can take time to fully understand.
Dependence on integrations – To get the most value, organizations often need integrations to be fully configured, which can require coordination across teams.

Overall: PageDNA has been a very reliable online ordering solution for us. The platform strikes an excellent balance between ease of use and powerful functionality, making it well suited for both simple and complex workflows. Once configured, PageDNA helps streamline processes, improve ordering accuracy, and significantly reduce manual effort. While there is some learning involved to fully leverage its advanced capabilities, the efficiency gains make it a valuable long-term tool. Additionally, the integration capabilities—particularly using JSON—are outstanding and extremely powerful for leveraging an MIS Print platform.

Pros: The system is amazing so far and I haven't even had a chance to learn about all of the capabilities yet. It's super easy to use.

Cons: I don't really have any cons. Everything has been great.

Overall: It's been a great experience so far. We sort had to jump in quick so I do wish we had gotten a little more time to make sure that we used our implementation time to our best advantage. But, everyone has been so helpful and I feel like I've learned a lot in a short amount of time.