Audience

PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth

About PatientNow

PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews for PatientNow Write a Review

Company Information

PatientNow
Founded: 2004
United States
www.patientnow.com

Videos and Screen Captures

PatientNow Screenshot 1
PatientNow Screenshot 1 PatientNow Screenshot 2 PatientNow Screenshot 3
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Product Details

Platforms Supported
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

PatientNow Frequently Asked Questions

Q: What kinds of users and organization types does PatientNow work with?
PatientNow works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does PatientNow support in their product?
PatientNow supports these languages: English.
Q: What kind of support options does PatientNow offer?
PatientNow offers support via phone support.
Q: What other applications or services does PatientNow integrate with?
PatientNow integrates with: KloudMD.
Q: Does PatientNow have a mobile app?
Yes, PatientNow has a mobile app for iPhone and iPad.
Q: What type of training does PatientNow provide?
PatientNow provides training in the form of documentation, live online, webinars, and in person.

PatientNow Product Features

Electronic Medical Records (EMR)

Meaningful Use Certified Not Supported
Appointment Management Not Supported
E/M Coding Not Supported
HIPAA Compliant Not Supported
ONC-ATCB Certified Not Supported
E-Prescribing Not Supported
Voice Recognition Not Supported
Charting Not Supported
Handwriting Recognition Not Supported
Patient Portal Not Supported
Compliance Tracking Not Supported
Self Service Portal Not Supported
MIPS Certified Not Supported
Integrated Telehealth Not Supported

Medical Practice Management

EMR / EHR Not Supported
Patient Records Not Supported
Patient Registration Not Supported
HIPAA Compliant Not Supported
Multi-Physician Not Supported
E-Prescribing Not Supported
Patient Billing Not Supported
Insurance Eligibility Verification Not Supported
Multi-Office Not Supported
Patient Scheduling Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Physician Scheduling Not Supported
Claims Management Not Supported

Medical Spa

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Plastic Surgery

Appointment Management Not Supported
Patient Records Management Not Supported
Before & After Pictures Not Supported
Patient Billing Not Supported
Claims Management Not Supported
Scheduling Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Patient Flow Management Not Supported

PatientNow Verified User Reviews

Write a Review
  • A PatientNOW User
    MD
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Don’t waste your money"

    1 out of 5 stars Posted 2026-05-22

    Pros: None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

    Cons: Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

    Overall: Worst experience of my life with a EMR and I’ve used many different ones with 28 military moves. I feel like my tech-support issues are being managed by a bunch of teenagers.

    Read More...
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