Audience

Businesses with websites that need live chat and customer support.

About Porchlight

Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.

Pricing

Starting Price:
$0
Pricing Details:
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version:
Free Version available.

Integrations

API:
Yes, Porchlight offers API access
No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

1001 ToolBox
Pakistan
porchlight.1001toolbox.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Porchlight Frequently Asked Questions

Q: What kinds of users and organization types does Porchlight work with?
Porchlight works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Porchlight support in their product?
Porchlight supports these languages: English.
Q: What kind of support options does Porchlight offer?
Porchlight offers support via online.
Q: Does Porchlight have an API?
Yes, Porchlight has an API.
Q: What type of training does Porchlight provide?
Porchlight provides training in the form of documentation.
Q: How much does Porchlight cost?
Pricing for Porchlight starts at $0.

Porchlight Product Features

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported